Overall rating
5
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for automating and streamlining accounting processes, especially for businesses with high online sales volumes. It integrates well with Shopify, Xero, and QuickBooks, simplifying settlement processing. The app offers a detailed financial overview, tracking various financial aspects including fees and disputes. Merchants commend the responsive and knowledgeable customer support. The app is praised for managing complex e-commerce accounting tasks like tax compliance and multiple payment providers. Despite an in-depth setup process, support is always available for assistance. Merchants value the app for simplifying accounting, enhancing accuracy, and offering valuable financial insights.

Edited March 21, 2020

This may be a good app, but it doesn't make the pricing clear until you get it installed and connected to your QB account. Then you find out everything you can't do until you pay for an A2X account in addition to your QB subscription. All it says on the Shopify App Store page is "free to install, Pricing tiers based on orders volume". Why not make the pricing clear from the beginning? I'll use something else that is upfront about their pricing.

Atlas Menswear
United States
34 minutes using the app
A2X Software Limited replied April 28, 2020

Hey, thank you for leaving your review and for making us aware of this problem. We have now updated our listing to show the tiered prices of A2X. Sorry for any confusion caused. Please email me at ellen@a2xaccounting.com, I hope we can work something out and rectify your experience.