Reviews (333)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

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Merchants highly value this app for automating the transfer and categorization of e-commerce transactions across platforms like Shopify, Xero, Etsy, and Amazon. It simplifies reconciliation, enhances financial decision-making, and supports multiple payment gateways and sales channels. The customer support team is praised for being knowledgeable and responsive, often resolving issues quickly through various communication methods. This app is recommended for its robust features and excellent support.

January 27, 2025

A2X has been a game-changer for managing our finances. Our accountant recommended them and we haven't looked back! They're support goes above and beyond as well.

Eat Your Water
Australia
Over 3 years using the app
February 4, 2025

Will H. from A2X was incredibly helpful in getting me setup with my first ecommerce client to sync their important information to their QuickBooks Online. This will save me so much time each month and will be much more accurate than manually entering information from the Shopify reports. I highly recommend for everyone, especially bookkeepers.

California Cowboy
United States
Over 3 years using the app
January 31, 2025

A2X may seem pricey, but it has saved us so much money from NOT having to hire another employee/bookkeeper/CPA to help with our Quickbooks/taxes. Not to mention all the time and energy saved as owners as well. We like doing our business, NOT running the business! A2X helps us do this as in the most cost-effective (and accurate) way possible.

One thing that I really love about A2X and its integrations with Shopify and Etsy, is that whenever I have any questions with any of the QB journal entries - which has been a few times over the last few years - is the A2X staff are always available for immediate, personal help with it all! No question or issue is too big or too small. They are knowledgable and figure it all out. and in real time. An example just from today - its busy tax season, here I am late in reconciling, and A2X helped me correct an Etsy/Bank Deposit issue from last April. Kim at A2X worked with her manager and found the answer quickly, and even walked me through how to correct it all via Google Meet step-by-step on my end. A2X really does goes above and beyond. They have the best customer service ever! I wish I could give A2X 10 stars! Thank you!

Greek Letter Co.
United States
Almost 3 years using the app
January 22, 2025

Had a great customer service from Andrea. She was a huge help. Good job! Keep it up.

CNC
United States
Over 2 years using the app
February 11, 2025

Works really well, saves me a lot of time, and the customer support is very responsive.

Esspero
United Kingdom
Over 1 year using the app
January 29, 2025

Agnes and Nora were extremely helpful and sorted my issue in no time. Great customer service.

EU ISOtunes
United Kingdom
About 1 year using the app
December 19, 2024

A2X has excellent customer support. Andrea helped guide me through the process of adding another account to my subscription. Thank you!

Pacific Paper Co.
Canada
Over 2 years using the app
December 10, 2024

Great app for us to use with Shopify and Xero, and amazing customer service, too.

Emily and Fin
United Kingdom
About 3 years using the app
December 16, 2024

Nicole, Manuela, and Will have been incredible in helping us organize our A2X & QBO accounts! They have spent countless hours via zoom working through our questions and clarifications. Thank you team!

BucketGolf
United States
Over 2 years using the app
November 27, 2024

A2X has completely transformed the way I handle my e-commerce accounting. This app effortlessly pulls data from Shopify and Amazon, automatically categorizing and matching transactions to the correct Xero accounts. It's like having a dedicated accountant working 24/7.

New Forest Clothing
United Kingdom
Over 3 years using the app