Reviews (303)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its automation capabilities that simplify integrating Shopify sales data into QuickBooks and Xero, enhancing bookkeeping accuracy by effectively categorizing transactions like fees and discounts. Its transaction mapping and reconciliation features are particularly beneficial for e-commerce businesses dealing with multiple payment gateways. Additionally, the support team is praised for being responsive and knowledgeable, providing essential assistance in setup and troubleshooting, which contributes to the app’s reliability and effectiveness in managing complex e-commerce bookkeeping.
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Great customer service. The app is sometimes glitchy with saving new costs, but they're service department is very helpful, friendly and available!
Thank you so much for sharing your feedback with us. We're thrilled to hear that you had a great experience with our customer service team! 👏
We're sorry to hear about the glitches you encountered with saving new costs on the app. Rest assured, we're constantly working to improve our software to ensure a seamless experience for all our users.
In the meantime, we're committed to providing friendly, helpful, and available support whenever you need it. Thank you for choosing A2X - we appreciate your business!
This is a great app that saves a lot of time. The integration into QBO has allowed for fast and easy recons. I know that everything is hitting the correct account. Reconciliations are a breeze as well.
Really has helped me keep track of my expenses. Would be a mess without their service and great customer service!
Great integration with Shopify and Xero. Made things simple for me and my accountants. For a micro-business it's a little expensive, but worth it for the time saved.
I used this app for Shopify for my clients, this is very user friendly and giving more accurate results while matching Shopify payments and save my time a lot ,If this is work same like matching Shopify payments for other payments portals like Sezzle, Stripe, PayPal ,After pay for other portals it's importing net order value only if it's importing with fees and match that amount for other portals that would be great
This app is much quicker and more cost-effective than using man hours to do the same tasks. Customer support helped me get things set up and trouble-shoot; easy to get in touch with a real person when you need help.
A good app for shopify integration with Xero. It does require some management but saves time in the long run.
Saves a lot of my time in imputing sales. Only issue is with monitoring stock, as amazon sales only go through twice a month or so. So I need to manually adjust each week when I do my stock reconciliation.
A2X is a great app that makes it much easier to record sales properly into my accounting system, which in my case is Xero. I never have to worry that refunds, fees, and other special cases are taken care of correctly. Customer service is very responsive and helpful. I will say I tried the COGS addon but didn't make sense for my business, not to say it wouldn't for others.
Works well for our use case. It does great with Shopify payments to Xero but I have not totally figured out Paypal and we removed Amazon Pay due to how it was showing in Xero. Very likely user error. We did have an issue with syncing stopping and customer support resolved quickly within 24 hours. I really appreciated the quick support.