Reviews (302)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its time-saving automation in syncing transactions across platforms like Shopify, QuickBooks, and others, reducing manual data entry. They praise its exceptional customer support for setup and troubleshooting via calls, chat, and email. While initially considered pricey, it is valued for reducing accounting costs. Merchants find it user-friendly with reliable financial reporting and responsive to feedback for continuous improvement.
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Highly recommended A2X. Kate from the support team was always very helpful and friendly. Really appreciated all your support.
We have used the system for some time now and having just needed some assistance, I cannot praise the support highly enough. Really took the time to understand the problem and worked with me throughout all the steps - showing great patience and knowledge.
Really impressed and thoroughly recommend!
Thank you for sharing your positive experience. Our primary goal is to provide reliable and efficient solutions that make your life easier, and our support team is here to help you achieve that goal. If you ever need any assistance or have any questions, we're here to help!
This app saves us so much time reconciling. It's accurate, fast and easy. The customer support is great, too. I do my reconciling on a Sunday, and their support is there on a Sunday, too.
Thank you for taking the time to provide great feedback like this.
We love that we are able to provide a 7 day service, you just never know what day is going to be best for your ecommerce accounting so we like to make it easy every day!
Reliable accuracy and more time to spend doing things you enjoy on your weekends, it's a win-win.
Thanks again for making our day with your review.
We already used A2X for syncing our Amazon sales to Xero before they announced that they would be integrating with Shopify. It has always worked well for us on Amazon and the Shopify integration is equally brilliant. Before, we had to choose between services that synced every order and customer into Xero (massively clogging up and slowing down our accounting software) or alternatively spending hours manually going through payout reports to create invoices for each batch of transactions. A2X now does this automatically for us with just a quick glance over the numbers to make sure they add up. A2X uses the second method by the way, which means no clogging up the system. Reconciliation is easy and so is defining the account nominals for each shop or tax type. If you use Shopify and Xero this will save you hours every month.
We use A2X to import into xero and it is a lifesaver. A2X works perfectly, and saves us a ton of time when it comes to our bookkeeping.
Thank you for openly supporting us here. It means a lot and we appreciate you a lot!
Everyone in A2X is driven by the intention to make it easier, more automated, and time-saving. We want to give all of us our lives back and still have accurate books :)
Thank you for choosing A2X!
And please reach out to our support team any time, if there will be anything we can assist you with. We are always there, even in the middle of your night :)
We have used A2X for over two years now and cannot fault their service. The App is very simple to use and configure. The time savings are incredible. We have been very lucky to deal with Victoria from day one who has always supported us, ensured the app is running correctly and been able to resolve quickly and efficiently any of our queries. The support chat is also great, there is always a speedy and helpful response from the team. Would highly recommend A2X.
Thank you for your kind words and for taking the time to share your experience with us. We are so glad to hear that you have been using A2X for over two years and that you have had such a positive experience. We are also delighted to hear that you have had the pleasure of working with Victoria, and our support team in general, and got the support and assistance you need. We look forward to continuing to provide you with the best service possible!
Does exactly what we need it to do and has never failed us, always works exactly as intended and described. Very happy :)
Me and the team are happy with A2X. The support team is responsive; any problem is being resolved quickly and efficiently. The website is also easy to use.
Thank you for the thoughtful review! We are thrilled that you are happy with A2X and our amazing support team! We’ll be here when you need us :-)
Once correctly setup, A2X is a great tool to plug in both Amazon and Shopify sales to Xero. Even if the setups can be tricky at first, the customer service is great in providing help. Highly recommend it if you have a high volume e-comm operation.
Great experience using this app - very easy to create journal entries for revenues and COGS on a multitude of platforms. Customer support is great, they are always helpful.
Thank you for the feedback! We're thrilled to hear that you're finding A2X a breeze to use for your journal entries and that our support team has been there to lend a hand.
If you ever need any assistance or have any questions, don't hesitate to reach out - we've got your back. Thanks again!