Reviews (303)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining e-commerce accounting between platforms like Shopify and software such as QuickBooks and Xero. It automates reconciliation, saving time and reducing bookkeeping needs. Features include automatic transaction categorization and support for multiple payment gateways. Merchants appreciate its easy setup, user-friendly interface, reliable performance, and responsive customer support through email and chat.

February 22, 2024

Great experience using this app - very easy to create journal entries for revenues and COGS on a multitude of platforms. Customer support is great, they are always helpful.

Dragonwing
United States
Almost 2 years using the app
A2X Software Limited replied March 17, 2024

Thank you for the feedback! We're thrilled to hear that you're finding A2X a breeze to use for your journal entries and that our support team has been there to lend a hand.

If you ever need any assistance or have any questions, don't hesitate to reach out - we've got your back. Thanks again!

February 21, 2022

A2X support has been very helpful in connecting our Shopify stores to Xero. The process is smooth and if there's ever an issue, which has been rare, the support is fast. Thank you!

eDog Australia
Australia
Almost 2 years using the app
January 30, 2024

The app works well in seamlessly booking our transactions into Xero. In the instances when it breaks, the A2X support team has been incredibly helpful in helping us resolve the issues.

enso sensory
Australia
Almost 2 years using the app
A2X Software Limited replied March 17, 2024

Thank you so much for your review! Accuracy is key, and we take pride in delivering reliable data that you can trust. While we strive for seamless transactions, we understand that hiccups can happen, but we are dedicated to ensuring that they are resolved quickly and efficiently. Your satisfaction is our priority, and we truly appreciate your continuous support.

Edited February 25, 2022

A2X is a MUST HAVE. Saves so much time on your accounting by importing and pushing your payouts to the correct accounts as well as keeping track of COGS.

Project Patio Inc
United States
Almost 2 years using the app
March 3, 2021

This app has been a lifesaver. Saves so much time in reconciling each payout that more than covers the cost of the app. One less thing to worry about when running a business! Customer service is also top notch.

Vive
United Kingdom
Almost 2 years using the app
October 25, 2021

A2x greatly reduced our workload for the online transactions and their support staff is extremely professional and quick to solve my problems.

K&S - Sydney
Australia
Almost 2 years using the app
April 18, 2023

Great experience dealing with Meg. She walked me through a problem and taught me something new also. I would highly recommend using A2X for accounting as it has been very helpful to our team.

Duckfeet USA
United States
Almost 2 years using the app
A2X Software Limited replied April 19, 2023

Thank you for providing a review, and we are really pleased to hear that our superstar Meg has been assisting you well. We aim for a gold-standard service and getting reviews like this showcase that we're hitting the mark! Thanks again, we appreciate your time and look forward to working with you long into the future.

January 30, 2024

I had some issues recently and reached out to A2X support. I spoke with Robert, and not only was he very kind, but also extremely helpful. Robert was able to help me resolve the issue quickly and efficiently.

Pink Stork
United States
Over 1 year using the app
A2X Software Limited replied March 17, 2024

Thank you for your feedback! We deeply value the importance of excellent customer service, and Robert's dedication to ensuring the issue is resolved is truly commendable. We are grateful for your continuous support and we're here for you anytime you need us!

February 8, 2024

A2X saves me SO much time every month. My accountant has remarked how helpful the tool is. E-commerce bookkeeping is surprisingly complex, even for a small, simple business, but A2X makes it so much easier. Highly recommend. Their support team is always fast and helpful too.

Skipper Hair Inc.
Canada
Over 1 year using the app
A2X Software Limited replied March 17, 2024

Thank you so much for your fantastic review! We're thrilled to hear that A2X is saving you time and impressing your accountant. E-commerce bookkeeping can definitely be a headache, but we're glad to smooth it all out and make it easier for you.

Our support team is always here to help too! Keep up the great work with your business, and don't hesitate to reach out if you need anything.

Edited October 1, 2021

Happy with A2X, it makes bookkeeping way easier between your Shopify, Amazon and more by importing automatically all transactions, already categorized perfectly. Saves hundreds of hours of bookkeeping per year!
Recommended!

Bonne et Filou
United States
Over 1 year using the app