Reviews (333)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for automating the transfer and categorization of e-commerce transactions across platforms like Shopify, Xero, Etsy, and Amazon. It simplifies reconciliation, enhances financial decision-making, and supports multiple payment gateways and sales channels. The customer support team is praised for being knowledgeable and responsive, often resolving issues quickly through various communication methods. This app is recommended for its robust features and excellent support.
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A2X is an excellent add on. I run an outsourced accounting business and use it for all my clients who use Shopify and Xero. As opposed to importing each individual invoice like some add ons which is a nightmare to reconcile, it imports daily takings summaries into Xero (with full invoice detail report attached) as sales invoices by payment method i.e. Shopify, Paypal, Afterpay, etc. GST is dealt with accurately. A2X massively speeds up the reconciliation process. There is a bit of learning in set up but definitely worth the time spent.
A2X is a no brainer if you're using Shopify and Quickbooks Online !! Victoria on the A2X side walked us through all of our issues and has made a huge impact on our entire admin / accounting side of the business. We have also integrated DEAR Inventory Systems blended with Shopify / A2X & QBO and the load on our entire team has decreased significantly. A2X is so easy to configure, you can do it yourself !!
We couldn't agree more, A2X definitely is a no-brainer! :).
Thank you for your kind support. Our aim is to provide the very best customer experience possible. It is reviews like this that help us to continually improve.
A2X used in conjunction with a full inventory management tool gives you the best of both automation worlds. And in the most seamless way!
We love that you are using A2X and we look forward to supporting you long into the future.
The easiest and most reliable way to pull in your accounting data from Shopify to Xero. It's a lifesaver once it's setup. The ongoing support and onboarding experience is second to none. Highly recommended!
Hi!
It makes us so happy to read your review and feel your satisfaction :)
We are constantly working on improving our onboarding procedure and automating overall processes within our software, all based on your valuable feedback and support. The goal we have is the same - to make it easy, accurate, and exciting!
Thank you for choosing A2X and backing us up!
We absolutely wish to stay right by your side in this vibrant e-commerce world. Together, we can make it a smooth sale :)
A2X fully integrates well with Shopify and Xero that make us check the transaction/ revenue / cost easily. The setup is also easy and fast.
Thank you! We appreciate your review here and spreading the good word about A2X.
We are glad to hear that you are happy with our Shopify integration and that the setup went smoothly.
If you will ever need any assistance with our software, there is a support team of amazing individuals eager to help you. We are just a click away, based around the world, easy to talk to, and very supportive. :)
Such a helpful app, helps keep everything where it should be and is accurate and easy to use! Saves time as well.
Great experience dealing with Meg. She walked me through a problem and taught me something new also. I would highly recommend using A2X for accounting as it has been very helpful to our team.
Thank you for providing a review, and we are really pleased to hear that our superstar Meg has been assisting you well. We aim for a gold-standard service and getting reviews like this showcase that we're hitting the mark! Thanks again, we appreciate your time and look forward to working with you long into the future.
I had some issues recently and reached out to A2X support. I spoke with Robert, and not only was he very kind, but also extremely helpful. Robert was able to help me resolve the issue quickly and efficiently.
Thank you for your feedback! We deeply value the importance of excellent customer service, and Robert's dedication to ensuring the issue is resolved is truly commendable. We are grateful for your continuous support and we're here for you anytime you need us!
I am thrilled to share my excitement about starting to work with this app and the exceptional service it promises. I want to particularly highlight the outstanding customer service provided by Victoria.
In several Zoom conversations with Victoria, I've experienced a level of attentiveness, helpfulness, and overall professionalism that has truly set a high standard. Not only is Victoria incredibly nice, but she goes above and beyond to ensure that I am satisfied and thoroughly understood.
What truly stands out is her willingness to address any questions I may have. Victoria consistently leaves a window open for more questions, creating a wonderful and supportive atmosphere. This kind of dedication to customer satisfaction is rare and greatly appreciated.
I believe that a positive customer service experience is integral to the success of any service, and Victoria's contributions have undoubtedly made my onboarding process smoother and more enjoyable. I am confident that, with such exceptional customer service, this app and its services will prove to be an invaluable asset.
Thank you for taking the time to share your experience with us. Your feedback truly warms our hearts and motivates us to continue delivering top-notch support to all our customers.
Victoria is indeed a valuable member of our team, and your recognition of her attentiveness, helpfulness, and professionalism reaffirms our commitment to providing the best customer service possible.
Creating a supportive atmosphere for our customers is one of our top priorities, and it is beautiful to know that Victoria's dedication has made your onboarding process smoother and more enjoyable. We are confident that with our exceptional customer service, you will continue to find great value in our app and its services.
We truly appreciate your feedback and look forward to continuing to exceed your expectations. Thank you for choosing A2X for your e-commerce accounting needs!
When starting a clothing brand we never thought of how annoying it would be manually inputting all of the specific data from our Shopify store. A2X has saved us SOOO much time now that it does it all for us.
Fab app and has saved us so many headaches. Great integration and on the occasion when we have needed support the team has been very knowledgeable and responsive. Thanks a2xx - our accountants love you too!