Reviews (302)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining e-commerce accounting, particularly for those using Shopify and Amazon. It automates transaction categorization and integrates seamlessly with QuickBooks and Xero, handling complex multi-channel accounting efficiently. The support team is praised for their quick and knowledgeable assistance. This app is valued for maintaining accurate financial records automatically, reducing the need for additional accounting staff.

March 2, 2021

Absolutely essential app for eCommerce brands. We've been using A2X for a year and a half now and it's really helped us organise our Xero account accurately and efficiently. Thanks team!

Zorali
Australia
About 1 year using the app
September 26, 2021

Excellent software - has worked perfectly for syncing data into Xero and in the process saved us a lot of time!

Infinite Session
United Kingdom
About 1 year using the app
December 6, 2021

Setting up my account was simple and easily simplified my weekly accounting tasks. Setting a couple rules in a2x + xero means that all my orders (1-time & subscription) and refunds for Shopify stores are automatically tracked and logged for my biz's book keeping appropriately. Honestly perplexed how this isn't native to Xero's offering.

Bessie Box
Canada
About 1 year using the app
August 31, 2021

A2X has been the most helpful financial app we have ever used. Without it, we were spending thousands of pounds on bookkeeping fees and even then the outcome was inaccurate and inefficient. This app syncs directly with our Xero account and takes care of all of our mappings, including bespoke VAT rates for some of our product bundles. We recommend every business to use A2X as it is worth its weight gold.

Learning Roots
United Kingdom
About 1 year using the app
December 21, 2023

Overall, this app works well and performs the tasks we need it to perform. There are some small hiccups with the user interface, which would require involvement from the A2X support team to resolve (mostly surrounding updates to users and/or transferring information between users). However, I give them a resounding 5 stars because their customer support goes very far above and beyond for their customers. Not only did they help me, but they made suggestions on how to save money and best utilize their platform. If you run into an issue, their customer support will go miles to make things right. I would highly recommend for that reason alone, plus their product fulfills our business needs.

Gut Food
United States
About 1 year using the app
A2X Software Limited replied January 9, 2024

Thank you for the 5 star review, Gut Food! We're happy to hear you had a fantastic experience with Ling - we strive for a gold standard support and love to go above and beyond! We'll be here when you need us :)

March 1, 2023

Great App, Great support! We have it integrated with Shopify and Quickbooks Online and it flawlessly sorts our product price, product cost, taxes paid, and Shopify fees, and transfers it all into QBO by the touch of a button. Highly recommend this app!

Dock-it Launcher, LLC
United States
About 1 year using the app
A2X Software Limited replied March 1, 2023

Thank you for your review! We aim to provide a simple solution that works well with QuickBooks providing customers with fully automated accounting while still taking advantage of easy reconciliation. We really appreciate your feedback and continued support.

March 3, 2021

Massive timesaver and save us a fortune in bookkeeping fees! Support is great and are very quick to help with any problems that arise. Would recommend to any store owner.

Freerider Co.
United Kingdom
About 1 year using the app
March 2, 2021

This is a great sync app and definitely better than some of the other options out there to get your shopify data into Quickbooks and summarized in a proper fashion. It doesn't create 1,000s of sales receipts and slow down you QBO. Rather each payout is summarized on a journal. And reconciled to the bank and third party merchant account perfectly!

Critter Country Supply Ltd.
Canada
About 1 year using the app
June 16, 2024

I needed some clarification and Ling was great in helping me fix a problem. Thanks Ling.

Reid Cycles
Australia
About 1 year using the app
A2X Software Limited replied July 3, 2024

Thank you for your kind words, Reid Cycles! Ling is a brilliant team member and we’re happy to hear she helped solve your ecommerce problems. We’ll be here when you need us :-)

December 3, 2021

I used this app for one of my clients and it's very helpful for us. We are very happy with the customer service and it helps a lot in automating your work.

Warstic
United States
About 1 year using the app