Reviews (333)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for automating the transfer and categorization of e-commerce transactions across platforms like Shopify, Xero, Etsy, and Amazon. It simplifies reconciliation, enhances financial decision-making, and supports multiple payment gateways and sales channels. The customer support team is praised for being knowledgeable and responsive, often resolving issues quickly through various communication methods. This app is recommended for its robust features and excellent support.

November 7, 2023

We have used A2X for over two years now and cannot fault their service. The App is very simple to use and configure. The time savings are incredible. We have been very lucky to deal with Victoria from day one who has always supported us, ensured the app is running correctly and been able to resolve quickly and efficiently any of our queries. The support chat is also great, there is always a speedy and helpful response from the team. Would highly recommend A2X.

SistersandSeekers
United Kingdom
Over 2 years using the app
A2X Software Limited replied December 17, 2023

Thank you for your kind words and for taking the time to share your experience with us. We are so glad to hear that you have been using A2X for over two years and that you have had such a positive experience. We are also delighted to hear that you have had the pleasure of working with Victoria, and our support team in general, and got the support and assistance you need. We look forward to continuing to provide you with the best service possible!

May 9, 2020

We use A2X for 5 different Shopify storefronts and Amazon Seller Central. After years of frustrating workarounds to get all of these sales and expenses recorded correctly in our accounting program, A2X was the solution we needed. Simply put: it just works.

Highly recommended if you are looking for detailed reporting of your Shopify sales and expenses. Be aware that you'll need to invest some upfront time in setup, but their support team is very hands-on and helpful.

LuminAID
United States
Over 2 years using the app
July 29, 2021

Having spent years having to manually input invoices (there are literally thousands a month) from Amazon, Ebay, shopify etc. i discovered A2X and i have never looked back!
Sure the set up is a little long winded when you have various channels, but its time very well spent. We now rarely look at invoices from channels and see a daily input of info to QB. Seriously, don't doubt your thought process, this is just what you need!

Love Partying
United Kingdom
Over 2 years using the app
November 22, 2021

Out of all the apps to connect to quickbooks, This was the best and easiest to use. Great interface and great support.

Euro Style Tuning
Australia
Over 2 years using the app
October 12, 2020

Very easy to use. Great support service. It was very easy for me to integrate all platforms.
I would recommend A2X to any e-commerce business.

Silver&Beauty
United Kingdom
Over 2 years using the app
September 23, 2021

Sulde Global Inc. uses A2X to plug into Amazon and Shopify to import data into Xero. It is great automated tool to make Accounting efficient and easy. Highly Recommended!

Sulde Global
Canada
Over 2 years using the app
September 27, 2021

We already used A2X for syncing our Amazon sales to Xero before they announced that they would be integrating with Shopify. It has always worked well for us on Amazon and the Shopify integration is equally brilliant. Before, we had to choose between services that synced every order and customer into Xero (massively clogging up and slowing down our accounting software) or alternatively spending hours manually going through payout reports to create invoices for each batch of transactions. A2X now does this automatically for us with just a quick glance over the numbers to make sure they add up. A2X uses the second method by the way, which means no clogging up the system. Reconciliation is easy and so is defining the account nominals for each shop or tax type. If you use Shopify and Xero this will save you hours every month.

Mistral Cleaning Products
United Kingdom
Over 2 years using the app
March 3, 2021

Have been using this for half a year now, and still very happy. Support team is very helpful, and the app does precisely what it says on the tin. I researched several competitor options before choosing A2X, and bang for buck this is the best one.

Pearl Of My Heart USA
United Arab Emirates
About 2 years using the app
December 6, 2021

Setting up my account was simple and easily simplified my weekly accounting tasks. Setting a couple rules in a2x + xero means that all my orders (1-time & subscription) and refunds for Shopify stores are automatically tracked and logged for my biz's book keeping appropriately. Honestly perplexed how this isn't native to Xero's offering.

Bessie Box
Canada
About 2 years using the app
March 2, 2021

Absolutely essential app for eCommerce brands. We've been using A2X for a year and a half now and it's really helped us organise our Xero account accurately and efficiently. Thanks team!

Zorali
Australia
About 2 years using the app