Reviews (333)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for automating the transfer and categorization of e-commerce transactions across platforms like Shopify, Xero, Etsy, and Amazon. It simplifies reconciliation, enhances financial decision-making, and supports multiple payment gateways and sales channels. The customer support team is praised for being knowledgeable and responsive, often resolving issues quickly through various communication methods. This app is recommended for its robust features and excellent support.

September 22, 2021

The app is the perfect solution for integrating financial data between Shopify to Xero. Once set up the data transferred makes reconciling daily invoices from Shopify seemless. Support is amongst the best. I use the chat facility when needed and the response and assistance has always been second to none.

maisie & clare
Australia
Almost 2 years using the app
January 6, 2023

I'm still only in my first month of using the app, but I am impressed with their customer service. I had some questions about how my payouts were being displayed and broken out, and customer service replied to my questions via chat really quickly, even during the holiday period. Kim was first to jump in, and then Jessica was also really helpful with thoroughly looking into my concerns and providing ample explanations with supporting images and documents. I appreciate them taking the time to patiently explain things and make sure I understood how the tool works. Look forward to using A2X more in the future.

ONJU
United States
Almost 2 years using the app
A2X Software Limited replied January 11, 2023

Thank you so much for your feedback, it really is greatly appreciated. We are especially excited when we see the names of our brilliant customer support teammates being mentioned. Both Kim and Jessica are both vital members of our team, their knowledge, expertise, kindness, and perseverance are to be admired! We are very excited to be working alongside you and look forward to doing so long into the future.

May 10, 2021

Brilliant app once you understand how it works. Customer support are very helpful also. Don't hesitate it saves a lot of manual work. Could be cheaper for smaller businesses that's my only negative but everything could be cheaper I guess!

VEGUMMIES
United Kingdom
Almost 2 years using the app
Edited February 25, 2022

A2X is a MUST HAVE. Saves so much time on your accounting by importing and pushing your payouts to the correct accounts as well as keeping track of COGS.

Project Patio Inc
United States
Almost 2 years using the app
March 3, 2021

This app has been a lifesaver. Saves so much time in reconciling each payout that more than covers the cost of the app. One less thing to worry about when running a business! Customer service is also top notch.

Vive
United Kingdom
Almost 2 years using the app
August 25, 2020

I don’t know what I would do without this app! Saves me so much time and hassle, plus I don’t have to pay a bookkeeper now.

Tasty Tie
United States
Almost 2 years using the app
September 26, 2021

Excellent software - has worked perfectly for syncing data into Xero and in the process saved us a lot of time!

Infinite Session
United Kingdom
Over 1 year using the app
February 22, 2022

This app connects my sales data with my accounting platform (Xero), it codes all my transitions automatically saving me hours every week!

The Cook Shop
New Zealand
Over 1 year using the app
March 3, 2021

The most important app for us in linking to our accounting system Xero and being able to monitor our cost of goods sold each day as well as streamlining reconciling Shopify Payments and Paypal to the bank. Thank You A2X you are the necessary bridge between Xero and Shopify!

Full Stop
United Kingdom
Over 1 year using the app
February 8, 2024

A2X saves me SO much time every month. My accountant has remarked how helpful the tool is. E-commerce bookkeeping is surprisingly complex, even for a small, simple business, but A2X makes it so much easier. Highly recommend. Their support team is always fast and helpful too.

Skipper Hair Inc.
Canada
Over 1 year using the app
A2X Software Limited replied March 17, 2024

Thank you so much for your fantastic review! We're thrilled to hear that A2X is saving you time and impressing your accountant. E-commerce bookkeeping can definitely be a headache, but we're glad to smooth it all out and make it easier for you.

Our support team is always here to help too! Keep up the great work with your business, and don't hesitate to reach out if you need anything.