Reviews (302)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining e-commerce accounting, particularly for those using Shopify and Amazon. It automates transaction categorization and integrates seamlessly with QuickBooks and Xero, handling complex multi-channel accounting efficiently. The support team is praised for their quick and knowledgeable assistance. This app is valued for maintaining accurate financial records automatically, reducing the need for additional accounting staff.
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If you do your own book keeping, this app is a must. I streamlined the transactions to my website. They also have a learning section with tutorials. Definitely recommended
I am amazed at how responsive and helpful the customer service has been! They resolve my issues almost immediately every single time.
Thank you so much for your review and kind feedback about our customer support team! Your review is very much appreciated by all of us here at A2X! We aim to provide all customers with a gold standard of customer support, so we are pleased to read reviews like this where we are hitting the mark! We will be here to assist in any way we can, any time!
Fantastic App. My accountant highly recommended, and sure enough it solved a big headache for us! Without a2x, reconcilling would be difficult...
This app just works! It was easy to set up and does everything we need it to do automatically. We have used support one time and they responded quickly and helped us resolve our problem with the first response!
A2X is not just a tool; it's a partner in your business's growth. The software is intuitive, easy to use, and undoubtedly top-notch. But it's the human touch, the 24/7 support, and expertise of its support team that transforms the A2X experience from great to extraordinary.
In pure honesty, this has by far been my best experience with customer support in my entire life. They have team members across multiple time zones that are there when you need them and provide detailed explanations that even beginners can understand. Truthfully, I think I have learned more about accounting best practices from this team than I have from anyone else.
I just want to give a huge thank you to Jana, Renee, Jessica, & Chun for everything so far.
Great Product + Great Team = Best in Class Solution.
Thanks A2X & Team!
Wow - thank you for this top-notch review! A2X + Aura Essentials = Perfect Combination! We are so happy to hear this has been your best experience with customer support, ever! Our support team appreciates your feedback and we look forward to working with you again, whenever you need us :-)
I've used A2X for two years now, and in that time have set up 3 online stores (Shopify and Amazon). While the setup and mapping is mostly seamless, what's impressed me the most is the customer support. The support via the help chat is the best I've experienced. Very quick response time, knowledgeable team, I couldn't be more impressed.
We absolutely love this, Shibumi - thank you! Our support team is committed to providing a gold standard customer experience and we’re happy to hear they’re the best you’ve experienced! We appreciate your support. We’re here if you need us when you set up your next store :-)
The most important app for us in linking to our accounting system Xero and being able to monitor our cost of goods sold each day as well as streamlining reconciling Shopify Payments and Paypal to the bank. Thank You A2X you are the necessary bridge between Xero and Shopify!
Makes accounting for our Amazon & Shopify sales so much easier. Also I had some issues with the mapping but the online assistance was excellent and A2X also arranged a free 1-2-1 training course to help show me how to sort the mapping. Highly recommended to any company with online sales to take the stress out!
So happy to have finally found an app that simplifies my bookkeeping and actually transfers the data correctly. I wasted so much time correcting errors from two other apps that made a complete mess of my accounting, so when I installed A2X, I was thrilled that I now had a solution that made my life so much easier.
Pretty good app for bookkeeping
We have to do a few things manually but overall happy with the app
I hope that they will have cratejoy soon