Reviews (333)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for automating the transfer and categorization of e-commerce transactions across platforms like Shopify, Xero, Etsy, and Amazon. It simplifies reconciliation, enhances financial decision-making, and supports multiple payment gateways and sales channels. The customer support team is praised for being knowledgeable and responsive, often resolving issues quickly through various communication methods. This app is recommended for its robust features and excellent support.

September 23, 2021

Pretty good app for bookkeeping
We have to do a few things manually but overall happy with the app
I hope that they will have cratejoy soon

Succulents Box
United States
Over 1 year using the app
January 26, 2021

A2X has saved me so much time, I can't even begin to describe it. This company is amazing. I have much more time to work on the company itself rather than bookkeeping for so long.

The Lovery
United States
Over 1 year using the app
February 14, 2024

I've had a great experience with A2X. The integration with Shopify works well and the support team is amazing. I would highly recommend!

CONTROL Gallery
United States
Over 1 year using the app
A2X Software Limited replied March 17, 2024

Thank you so much for taking the time to share your experience with A2X! We're thrilled to hear that our Shopify integration is working well for you and that our support team has been amazing. High five 🙌

We truly appreciate your recommendation and we're delighted to have you as part of the A2X family. Here's to more seamless accounting and continued success with your ecommerce ventures!

March 2, 2021

Quick responses from support. Provided a systematic solution to Shopify reporting. I would recommend to anyone with volume transactions.

G-Tech Apparel USA Inc
United States
Over 1 year using the app
March 4, 2021

This app has saved me hours of analysis. Saving hours of data entry and analysis in excel has been so freeing, but I also really appreciate the data integrity. Setting up the accounts mapping means that my fees etc are always recorded to the same account.

Easy Home Renewals
United States
Over 1 year using the app
February 21, 2022

I needed software to communicate my earnings from Shopify to Quickbooks and A2X does that seamlessly. An accountant recommended A2X, and I haven't had any issues with it.

Lionheart Style
United States
Over 1 year using the app
December 1, 2021

We sell all over the world on shopify and this made importing the shopify sales data and creating journals an absolute breeze - this app has probably saved us at least 10 hours a month. It takes a bit of setting up but their customer service is excellent and they can help you each step of the way and even have specific videos for your shopify store.

Atom Packs
United Kingdom
Over 1 year using the app
Edited March 3, 2021

We've used the app for little over a month and it works perfectly. Other apps would import all transactions which is ok when you have only a few but when there are loads the daily summary is significantly better.
The best thing about it is that you can even find accountants who know how best to set it up so you don't have to worry about anything.

LightLash
United Kingdom
Over 1 year using the app
September 23, 2021

Saves me countless hours every month doing bookkeeping. Works really well and their customer service is A+.

Le journal de vie
Canada
About 1 year using the app
September 28, 2023

A2X support team are so helpful. They have provided new functions/enhancements for me many times. Response times are very good. All the data that is available is sent to Xero. The only gripes re data are when Amazon or Shopify don't provide decent data, so it is not something that A2X could do anything about. I will continue to use them and recommend them for feeds to Xero.

Ruka: Marketplace
United Kingdom
About 1 year using the app
A2X Software Limited replied November 30, 2023

We absolutely love working with you! The way our software expands, and the way the expertise of our support team enhances is through working closely with customers like you. We learn a lot from each integration and onboarding, and your feedback or requests for enhancements makes it possible to us to tailor our software and make it better.

Our biggest passion is sharing all that knowledge with anyone who wants to learn, and gather new insights and expertise from anyone who wants to share :)

Thank you for trusting us and supporting us so kindly!