Reviews (333)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for automating the transfer and categorization of e-commerce transactions across platforms like Shopify, Xero, Etsy, and Amazon. It simplifies reconciliation, enhances financial decision-making, and supports multiple payment gateways and sales channels. The customer support team is praised for being knowledgeable and responsive, often resolving issues quickly through various communication methods. This app is recommended for its robust features and excellent support.

November 30, 2024

Honestly it was so hard for us to change over to Shopify from an accounting perspective. We were very lucky to have the opportunity to install A2X and meet the lovely Nicole who has helped us navigate the set up. Now it actually takes me less time to use A2X than it did with our previous system. We are so grateful!

Zoë & Morgan Jewellery
New Zealand
3 months using the app
January 27, 2025

A2X has been a game-changer for managing our finances. Our accountant recommended them and we haven't looked back! They're support goes above and beyond as well.

Eat Your Water
Australia
Over 3 years using the app
January 29, 2025

Agnes and Nora were extremely helpful and sorted my issue in no time. Great customer service.

EU ISOtunes
United Kingdom
About 1 year using the app
February 11, 2025

Super easy to purchase and install, and it basically does the setup for you by creating accounts to map the various funds in a transaction to (sales, shipping, tax, etc.). The on top of that they have excellent support that schedules time with you, walks you through anything you have questions about, and stays in touch until you've got it all running correctly.

It's Only Natural Gifts
United States
8 days using the app
November 27, 2024

A2X has completely transformed the way I handle my e-commerce accounting. This app effortlessly pulls data from Shopify and Amazon, automatically categorizing and matching transactions to the correct Xero accounts. It's like having a dedicated accountant working 24/7.

New Forest Clothing
United Kingdom
Over 3 years using the app
December 16, 2024

Nicole, Manuela, and Will have been incredible in helping us organize our A2X & QBO accounts! They have spent countless hours via zoom working through our questions and clarifications. Thank you team!

BucketGolf
United States
Over 2 years using the app
October 25, 2024

We use this with Xero and some other sales channels to make sure data going into accounts is accurate. I’m not so involved with the details but the accounts are happy so overall happy with a product that does what it says on the tin. Support is also great when needed.

AniMac
United Kingdom
Over 2 years using the app
January 16, 2025

Very helpful advice and quick responses from Agnes of the A2X team regarding our set up of product type grouping. Thank you!

TIBET HOUSE US NYC
United States
2 months using the app
October 24, 2024

I can't speak highly enough about the incredible customer service I received from Aidan and the A2X team today! I had an issue, and they were not only quick to ease my mind but also resolved the problem promptly and efficiently. Their professionalism and dedication to customer satisfaction truly stand out. Thank you, Aidan and the team, for turning a stressful situation into a smooth experience. Highly recommend!

Dukies Co
Australia
About 3 years using the app
December 10, 2024

Great app for us to use with Shopify and Xero, and amazing customer service, too.

Emily and Fin
United Kingdom
About 3 years using the app