Reviews (333)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for automating the transfer and categorization of e-commerce transactions across platforms like Shopify, Xero, Etsy, and Amazon. It simplifies reconciliation, enhances financial decision-making, and supports multiple payment gateways and sales channels. The customer support team is praised for being knowledgeable and responsive, often resolving issues quickly through various communication methods. This app is recommended for its robust features and excellent support.

Edited March 3, 2021

We've used the app for little over a month and it works perfectly. Other apps would import all transactions which is ok when you have only a few but when there are loads the daily summary is significantly better.
The best thing about it is that you can even find accountants who know how best to set it up so you don't have to worry about anything.

LightLash
United Kingdom
Over 1 year using the app
September 23, 2021

Saves me countless hours every month doing bookkeeping. Works really well and their customer service is A+.

Le journal de vie
Canada
About 1 year using the app
September 28, 2023

A2X support team are so helpful. They have provided new functions/enhancements for me many times. Response times are very good. All the data that is available is sent to Xero. The only gripes re data are when Amazon or Shopify don't provide decent data, so it is not something that A2X could do anything about. I will continue to use them and recommend them for feeds to Xero.

Ruka: Marketplace
United Kingdom
About 1 year using the app
A2X Software Limited replied November 30, 2023

We absolutely love working with you! The way our software expands, and the way the expertise of our support team enhances is through working closely with customers like you. We learn a lot from each integration and onboarding, and your feedback or requests for enhancements makes it possible to us to tailor our software and make it better.

Our biggest passion is sharing all that knowledge with anyone who wants to learn, and gather new insights and expertise from anyone who wants to share :)

Thank you for trusting us and supporting us so kindly!

December 21, 2023

Overall, this app works well and performs the tasks we need it to perform. There are some small hiccups with the user interface, which would require involvement from the A2X support team to resolve (mostly surrounding updates to users and/or transferring information between users). However, I give them a resounding 5 stars because their customer support goes very far above and beyond for their customers. Not only did they help me, but they made suggestions on how to save money and best utilize their platform. If you run into an issue, their customer support will go miles to make things right. I would highly recommend for that reason alone, plus their product fulfills our business needs.

Gut Food
United States
About 1 year using the app
A2X Software Limited replied January 9, 2024

Thank you for the 5 star review, Gut Food! We're happy to hear you had a fantastic experience with Ling - we strive for a gold standard support and love to go above and beyond! We'll be here when you need us :)

August 31, 2021

A2X has been the most helpful financial app we have ever used. Without it, we were spending thousands of pounds on bookkeeping fees and even then the outcome was inaccurate and inefficient. This app syncs directly with our Xero account and takes care of all of our mappings, including bespoke VAT rates for some of our product bundles. We recommend every business to use A2X as it is worth its weight gold.

Learning Roots
United Kingdom
About 1 year using the app
March 1, 2023

Great App, Great support! We have it integrated with Shopify and Quickbooks Online and it flawlessly sorts our product price, product cost, taxes paid, and Shopify fees, and transfers it all into QBO by the touch of a button. Highly recommend this app!

Dock-it Launcher, LLC
United States
About 1 year using the app
A2X Software Limited replied March 1, 2023

Thank you for your review! We aim to provide a simple solution that works well with QuickBooks providing customers with fully automated accounting while still taking advantage of easy reconciliation. We really appreciate your feedback and continued support.

March 3, 2021

Massive timesaver and save us a fortune in bookkeeping fees! Support is great and are very quick to help with any problems that arise. Would recommend to any store owner.

Freerider Co.
United Kingdom
About 1 year using the app
March 2, 2021

This is a great sync app and definitely better than some of the other options out there to get your shopify data into Quickbooks and summarized in a proper fashion. It doesn't create 1,000s of sales receipts and slow down you QBO. Rather each payout is summarized on a journal. And reconciled to the bank and third party merchant account perfectly!

Critter Country Supply Ltd.
Canada
About 1 year using the app
December 3, 2021

I used this app for one of my clients and it's very helpful for us. We are very happy with the customer service and it helps a lot in automating your work.

Warstic
United States
About 1 year using the app
March 2, 2021

A2X is great when using with Shopify: we are using it for our client. Reconciliation became a breeze since we synced Shopify and A2X. Want to pint out that this client is using Xero for their accounting: not sure how this will work with QB since did not test it yet.

DanaJewels
United States
About 1 year using the app