Reviews (303)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining e-commerce accounting, particularly for those using Shopify and Amazon. It automates transaction categorization and integrates seamlessly with QuickBooks and Xero, handling complex multi-channel accounting efficiently. The support team is praised for their quick and knowledgeable assistance. This app is valued for maintaining accurate financial records automatically, reducing the need for additional accounting staff.

December 30, 2020

I am very impressed with A2X. If you use this software you will no longer have to waste your valuable time continually reconciling ecommerce payments

LEDSpace
United Kingdom
3 months using the app
June 21, 2021

Seamlessly synchronized with QBO. Makes e-commerce bookkeeping super simple. Couldn't imagine bookkeeping without it.

Four Boys of Summer LLC
United States
3 months using the app
March 12, 2024

As a bookkeeper, Shopify has always been the bane of my existence. This app works well and fills in the gaps where Shopify can't perform. I had to go back and do a whole year of historical data and although there were some small errors and inconsistencies at the start, with the involvement from the A2X support team we were able to figure everything out and work out all the kinks. I give them a resounding 5 stars. Their customer support is unreal and goes far above and beyond for their customers. Not only did they help me, but they worked through the problems with me until I was satisfied. If you run into an issue, their customer support will go miles to make things right. I would highly recommend for that reason alone, plus their product fulfills our business needs. Thanks Victoria Port for all the support!

ela Handbags
Canada
3 months using the app
A2X Software Limited replied March 17, 2024

Thank you for your amazing review!

We understand that dealing with historical data can be a daunting task, but we're glad that our support team was able to help you work through any errors or inconsistencies that arose. At A2X, we are committed to going above and beyond for our customers, and we're delighted that you had such a positive experience with us.

Thank you for recognizing our customer support efforts, and we're thrilled that our product has been able to fulfill your business needs.

We're here to support you every step of the way, so don't hesitate to reach out if you run into any more pesky issues. We're always ready to roll up our sleeves and tackle any challenges that come your way.

May 11, 2021

I highly recommend using the A2X app if you plan on using Intuit Quickbooks with your Shopify account. The app allowed myself as a bookkeeper to easily connect my client's Shopify account to my Quickbooks Accounting practice. This is very helpful in providing a seamless transition in connecting the two accounts which creates much convenience in managing the finances of a small retail business.

Chickadee Knit Studio
United States
3 months using the app
August 25, 2020

I don’t know what I would do without this app! Saves me so much time and hassle, plus I don’t have to pay a bookkeeper now.

Tasty Tie
United States
3 months using the app
April 17, 2024

Jess is brilliant and has provided so much help over the last few weeks, always goes above and beyond!

Pangea Sculptures
United Kingdom
3 months using the app
A2X Software Limited replied June 28, 2024

Thank you for taking the time to share your feedback with us! Jess is indeed a brilliant team member and we love to hear that she was able to help! We’ll be here when you need us :-)

May 5, 2021

I couldnt find any other app that would correctly reconcile PayPal fees, Shopify transactions and payouts until I found A2X. I would definitely recommend this as a great app to automate your accounting.

Regar Australia
Australia
3 months using the app
January 26, 2021

A2X has saved me so much time, I can't even begin to describe it. This company is amazing. I have much more time to work on the company itself rather than bookkeeping for so long.

The Lovery
United States
3 months using the app
April 28, 2021

This app has saved processing time and reduced errors. Once the taxes and account codes have been set up and linked with Xero the automated sync works a dream.

Harper & Lewis
United Kingdom
3 months using the app
May 23, 2022

The easiest and most reliable way to pull in your accounting data from Shopify to Xero. It's a lifesaver once it's setup. The ongoing support and onboarding experience is second to none. Highly recommended!

Zoomlite
Australia
3 months using the app
A2X Software Limited replied May 29, 2022

Hi!

It makes us so happy to read your review and feel your satisfaction :)

We are constantly working on improving our onboarding procedure and automating overall processes within our software, all based on your valuable feedback and support. The goal we have is the same - to make it easy, accurate, and exciting!

Thank you for choosing A2X and backing us up!

We absolutely wish to stay right by your side in this vibrant e-commerce world. Together, we can make it a smooth sale :)