Reviews (333)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for automating the transfer and categorization of e-commerce transactions across platforms like Shopify, Xero, Etsy, and Amazon. It simplifies reconciliation, enhances financial decision-making, and supports multiple payment gateways and sales channels. The customer support team is praised for being knowledgeable and responsive, often resolving issues quickly through various communication methods. This app is recommended for its robust features and excellent support.

September 22, 2021

If you do your own book keeping, this app is a must. I streamlined the transactions to my website. They also have a learning section with tutorials. Definitely recommended

AEROBRACELET
United States
8 months using the app
April 18, 2023

I am amazed at how responsive and helpful the customer service has been! They resolve my issues almost immediately every single time.

Tune & Fairweather
Ireland
8 months using the app
A2X Software Limited replied April 19, 2023

Thank you so much for your review and kind feedback about our customer support team! Your review is very much appreciated by all of us here at A2X! We aim to provide all customers with a gold standard of customer support, so we are pleased to read reviews like this where we are hitting the mark! We will be here to assist in any way we can, any time!

September 22, 2021

This app just works! It was easy to set up and does everything we need it to do automatically. We have used support one time and they responded quickly and helped us resolve our problem with the first response!

Batteryheads
United States
8 months using the app
March 30, 2021

this app has been a life saver for getting my accounting up to date and where it needs to be going forward. Their support is also fantastic and helped solve any issues quickly.

Lotus Drum
Australia
7 months using the app
February 21, 2022

Makes accounting for our Amazon & Shopify sales so much easier. Also I had some issues with the mapping but the online assistance was excellent and A2X also arranged a free 1-2-1 training course to help show me how to sort the mapping. Highly recommended to any company with online sales to take the stress out!

EcoHydra Online Store
United Kingdom
7 months using the app
March 3, 2021

So happy to have finally found an app that simplifies my bookkeeping and actually transfers the data correctly. I wasted so much time correcting errors from two other apps that made a complete mess of my accounting, so when I installed A2X, I was thrilled that I now had a solution that made my life so much easier.

Charliemadison Originals LLC
United States
7 months using the app
April 19, 2022

I have been very impressed with A2X software and it integrates very well with Xero and saves a lot of accounting time. I received fantastic A2X support as I learnt how A2X operates and to get it configured correctly with Xero. The support included a 30 minute shared screen session which was very productive.

CPAP Organisation Australia
Australia
7 months using the app
A2X Software Limited replied May 29, 2022

We think you are fantastic :)
And we appreciate you taking the time for such a wonderful review.

Our support team will always be there for you, and we are all in this together - to assist, clarify, show how it works, and share experiences.

Thank you for choosing A2X!

October 1, 2021

The A2X software is easy to use and helps me and my bookkeeper keep my Amazon and Shopify records in order. Works flawlessly with Quickbooks. It definitely helps save many hours of manual input. Highly recommend it to anyone.

Decal Venue
United States
6 months using the app
October 27, 2023

I am a new user of A2X and have had the pleasure of working with Nicole on the onboarding for my client onto the A2X platform. The A2X certification process was easy to understand and very informative as to how it can streamline the data migration from Shopify to QBO. The next step was working with Nicole on the set up, which we were able to work through in less than 2 hours. After that, I'm up and running and loving how easy it makes recording our revenue and COGS transactions at the desired level of detail.

Avoli
United States
6 months using the app
Edited May 4, 2020

This app has been life changing for me! As a store with a high turnover it has made my accounting a breeze. I reconcile in minutes what used to take hours of time recoding my international sales from my national sales. I've tried a LOT of different accounting apps and nothing has come close to how good this is! Try it! You will not regret it!

Papercut Patterns
New Zealand
6 months using the app