Reviews (302)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving automation in syncing transactions across platforms like Shopify, QuickBooks, and others, reducing manual data entry. They praise its exceptional customer support for setup and troubleshooting via calls, chat, and email. While initially considered pricey, it is valued for reducing accounting costs. Merchants find it user-friendly with reliable financial reporting and responsive to feedback for continuous improvement.

October 21, 2020

This is such a time saver, you won't realise how much you need it until you have it. It will pick up your payouts in shopify, allocate all the sales/shipping/shopify fees/refunds etc onto the right lines and send an invoice to your xero. You then just approve the invoices and click ok on the rec. SO EASY! I got this app right as I launched my store on the recommendation of a friend and i'm so glad I did. Rec'ing all those lines myself for every single payout would have been very boring and time consuming. The set up is mega easy, I did it in about 5 minutes flat. And the support team is super responsive. 100% worth the money if you want to spend as little time on Xero as possible while still having perfect accounts!

Honua Bars
Australia
11 days using the app
January 31, 2024

I would highly recommend this app if you are using QB's with your Shopify shop. From the chats to the phone meetings, everyone we have worked with at A2X has been amazing. Using the A2X integration is going to be a life-saver as we grow our business. Very thankful to have found them.

Dead Threads Apparel
United States
10 days using the app
A2X Software Limited replied March 17, 2024

Thank you so much for your kind words! Our team is dedicated to providing top-notch service and support, so it's really great to know that you've had a positive experience working with us. We are as thankful that you have found us and we're looking forward to keep simplifying e-commerce accounting together for many years to come :)

January 25, 2024

Just getting started with A2X, but I've been super impressed with their customer support team! Set-up was a breeze and Victoria was very knowledgeable and helpful!

Sami Jewels
United States
10 days using the app
A2X Software Limited replied March 17, 2024

Thank you for the amazing review, Sami! 🌟

We're thrilled to hear that you found our customer support team helpful and knowledgeable. Victoria is indeed a rockstar!

We're here to make your A2X journey smooth sailing all the way. If you have any questions or need further assistance, feel free to reach out. Happy accounting!

March 3, 2021

This app is much quicker and more cost-effective than using man hours to do the same tasks. Customer support helped me get things set up and trouble-shoot; easy to get in touch with a real person when you need help.

Hands Up Education USA
United Kingdom
8 months using the app
September 4, 2019

Great Customer Service. Once an understanding of how A2X works, provided by their helpful staff in a personalized meeting designed to answer all questions, one really appreciates the greatness and power of such app. My firm is definitely implementing A2X in all of our e-commerce clients' accounting systems.

LUCKY TACKLE BOX
United States
8 days using the app
September 22, 2021

Saves a lot of my time in imputing sales. Only issue is with monitoring stock, as amazon sales only go through twice a month or so. So I need to manually adjust each week when I do my stock reconciliation.

Lustre ClearSkin
United Kingdom
7 months using the app
March 4, 2021

A2X is a great app that makes it much easier to record sales properly into my accounting system, which in my case is Xero. I never have to worry that refunds, fees, and other special cases are taken care of correctly. Customer service is very responsive and helpful. I will say I tried the COGS addon but didn't make sense for my business, not to say it wouldn't for others.

The Air-Pot Bros
United States
7 months using the app
August 27, 2020

I needed an app that would help me to connect to Quickbooks online, and to Shopify on the backend. A2X really helped me and was instrumental in tracking my various purchases and sales tax transfers over to Quickbooks. This is a great app--highly recommended!

Modern Soul Records
United States
7 days using the app
March 2, 2021

This is a great app that saves a lot of time. The integration into QBO has allowed for fast and easy recons. I know that everything is hitting the correct account. Reconciliations are a breeze as well.

Binkybro
United States
6 months using the app
March 19, 2024

great experience with onboarding. Victoria was amazing!

MidtownUmbrellas.com
Canada
7 days using the app
A2X Software Limited replied April 7, 2024

Thank you! We're really pleased to hear that you had a great experiencing with onboarding. And we agree, Victoria is amazing!