Reviews (300)

Overall rating
5
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation capabilities that simplify integrating Shopify sales data into QuickBooks and Xero, enhancing bookkeeping accuracy by effectively categorizing transactions like fees and discounts. Its transaction mapping and reconciliation features are particularly beneficial for e-commerce businesses dealing with multiple payment gateways. Additionally, the support team is praised for being responsive and knowledgeable, providing essential assistance in setup and troubleshooting, which contributes to the app’s reliability and effectiveness in managing complex e-commerce bookkeeping.

March 3, 2021

As an E-commerce/bookkeeper, I cannot emphasize more how essential this app is. I always introduce my new clients to this app even if it entailed extra cost -- it's all worth it. The ability to fetch sales from Shopify/Walmart/Amazon and accurately post this to QBO, and the ease of reconciling them is quite magical. Ecommerce bookkeepers, accountants, there is nothing else like A2X. Get it!

Rapoly
United Arab Emirates
30 days using the app
March 4, 2022

A2X has made our Shopify bookkeeping experience so much more accurate! And their support has been amazing-I not only got a great demo, but also a fantastic onboarding experience. Wow.

The Turquoise Tortuga
United States
21 days using the app
A2X Software Limited replied May 29, 2022

And we say Wow back to you!
It is such a pleasure to work closely with such amazing individuals.

We truly enjoy supporting you and it is so rewarding to be supported back like this.

And our support does not fade...
it becomes even better with time...
just like wine...

:)

April 12, 2021

i love this software! works great for all my ecomm needs! I sell on walmart, amazon, shopify etc so i finally have a good way to integrate this to Xero for accounting through a2x

RAWHYD Leather Co.
United States
19 days using the app
January 6, 2023

I'm still only in my first month of using the app, but I am impressed with their customer service. I had some questions about how my payouts were being displayed and broken out, and customer service replied to my questions via chat really quickly, even during the holiday period. Kim was first to jump in, and then Jessica was also really helpful with thoroughly looking into my concerns and providing ample explanations with supporting images and documents. I appreciate them taking the time to patiently explain things and make sure I understood how the tool works. Look forward to using A2X more in the future.

ONJU
United States
17 days using the app
A2X Software Limited replied January 11, 2023

Thank you so much for your feedback, it really is greatly appreciated. We are especially excited when we see the names of our brilliant customer support teammates being mentioned. Both Kim and Jessica are both vital members of our team, their knowledge, expertise, kindness, and perseverance are to be admired! We are very excited to be working alongside you and look forward to doing so long into the future.

July 15, 2023

I'm just learning QBO and A2X is just amazing. I can't be happier with the support and how easy it works for allowing my payouts to reconcile with the deposits in my bank. It makes bookkeeping fun, not a nightmare. There's a reason why ecommerce business's rely on A2X. Very happy customer over here!!!!

Sam's Original Art
Canada
16 days using the app
A2X Software Limited replied August 10, 2023

Thank you! It's so great to hear that customers can find the ease of A2X making their bookkeeping fun! We hope to be able to support you long into the future and once again, thank you for your review. You made our whole team smile!

December 20, 2019

This app is excellent for transferring data straight to quickbooks, a couple of clicks and your done

TABIC CLOCKS
United Kingdom
16 days using the app
February 18, 2022

Great integration with Shopify and Xero. Made things simple for me and my accountants. For a micro-business it's a little expensive, but worth it for the time saved.

Basic Booch
United Kingdom
About 1 year using the app
June 15, 2023

Great product, once setup it saves so much time/makes life a lot easier! Customer support is amazing..easy 5 STARS!!

Redline Finish
United States
11 days using the app
A2X Software Limited replied August 10, 2023

Thank you for your review. We love hearing of 5-star experiences and we're super happy to hear our Customer Support team has been amazing. Thanks again, we greatly appreciate feedback like this :)

September 23, 2021

I used this app for Shopify for my clients, this is very user friendly and giving more accurate results while matching Shopify payments and save my time a lot ,If this is work same like matching Shopify payments for other payments portals like Sezzle, Stripe, PayPal ,After pay for other portals it's importing net order value only if it's importing with fees and match that amount for other portals that would be great

Baobab Clothing
United States
8 months using the app
March 3, 2021

This app is much quicker and more cost-effective than using man hours to do the same tasks. Customer support helped me get things set up and trouble-shoot; easy to get in touch with a real person when you need help.

Hands Up Education USA
United Kingdom
8 months using the app