Reviews (314)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its ability to automate and streamline accounting for Shopify transactions, saving time and improving financial management. It integrates seamlessly with QuickBooks and Xero, effectively handles large transaction volumes, and accurately categorizes fees and reconciles transactions from various payment gateways. The app's reliability in importing transactions accurately and the responsive, knowledgeable customer support team, including Manuela, Nicole, and Victoria, are also key highlights. Merchants recommend it for its comprehensive features and exceptional support, making it essential for efficient financial operations.
Refine
-
By rating
Accounting is a very new area I am experiencing for the first time along with becoming VAT registered I needed to have my hand held throughout the whole process. Jess was amazing at helping me get set up with both shopify and amazon including a period of no VAT and VAT. Software is easy to navigate and use.
Thank you so much for taking the time to support us out here. Jess is our superstar, and we are all especially good in hand holding, as we know very well how overwhelming e-commerce accounting and VAT processes can be - so our mission is to facilitate it all for you and act as an extension of your team :) We are looking forward to working with you long into the future!
i love this software! works great for all my ecomm needs! I sell on walmart, amazon, shopify etc so i finally have a good way to integrate this to Xero for accounting through a2x
I'm just learning QBO and A2X is just amazing. I can't be happier with the support and how easy it works for allowing my payouts to reconcile with the deposits in my bank. It makes bookkeeping fun, not a nightmare. There's a reason why ecommerce business's rely on A2X. Very happy customer over here!!!!
Thank you! It's so great to hear that customers can find the ease of A2X making their bookkeeping fun! We hope to be able to support you long into the future and once again, thank you for your review. You made our whole team smile!
This app is excellent for transferring data straight to quickbooks, a couple of clicks and your done
Absolutely brilliant app and support. I started by using the app recommended by Shopify for Shopify-Xero integration and it didn't work properly. The invoices were so random. A2X makes the accountign much easier and feeds properly to Xero. Also I got full onboarding from a very qualified team and it is all set up as it should be. Highly recommend!
Thank you for this beautiful review that perfectly sums up what A2X is about. It is about facilitating and automating e-commerce accounting processes with accuracy as our highest priority. And it is about sharing knowledge and expertise, and making sure you are feeling comfortable with using our software and having our entire support team by your side. We are very excited and appreciative that you have joined us and we are predicting a smooth sail and some fun times :)
Great product, once setup it saves so much time/makes life a lot easier! Customer support is amazing..easy 5 STARS!!
Thank you for your review. We love hearing of 5-star experiences and we're super happy to hear our Customer Support team has been amazing. Thanks again, we greatly appreciate feedback like this :)
I needed an app that would help me to connect to Quickbooks online, and to Shopify on the backend. A2X really helped me and was instrumental in tracking my various purchases and sales tax transfers over to Quickbooks. This is a great app--highly recommended!
I was super excited to use this app as it was supposed to sync COGS and I can't find any QBO syncing apps that do that.
But really it does not. What it does, is it allows you to upload all of the costs for your products with a CSV file. So anytime you need to update a cost or add a new product, you have to update it A2X also. I'd rather just make a weekly or monthly COGS entry than deal with that.
On top of that, the template you're supposed to use links to the SKU. Well if you use the SKU as an address in your warehouse and not as a unique identifier than that does not help you.
*Update: I've got to up my rating to 5 stars just simply for the customer service. They're wanting to set up meetings with me to discuss how exactly they could develop the app to meet my needs. That's pretty awesome.
I did decide to go with another app and am already invested in using it. But, I will definitely keep A2X in mind for the future.
Hi Emma,
Thank you for leaving a review. Sorry to hear you have not found A2X helpful for Syncing COGS. Cost of Goods Sold is a feature in A2X that will calculate the total cost of the products you sell on Shopify for each settlement period and send the transaction to your accounting system so that you can correctly record the changes in inventory and cost of sales. This will give you an accurate view of your gross profitability and margins directly in your financial reports. COGS is only one of many features that A2X can offer you. A2X will ensure you bring in all the Sales and Fees, that will reconcile to the amount paid to you. I would be more than happy to get on a call with you to better understand the problem you are having with the COGS feature and to discuss how A2X can accurately automate your Shopify accounting.
This is a must have not a nice to have application. It makes bookkeeping so much simpler. Using a2x with xero is the only way to go to keep your accounting in order. highly recommend it.
Very easy to use and has saved me a lot of time with reconciliations, no errors or discrepancies, very happy :)