Reviews (302)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its time-saving automation in syncing transactions across platforms like Shopify, QuickBooks, and others, reducing manual data entry. They praise its exceptional customer support for setup and troubleshooting via calls, chat, and email. While initially considered pricey, it is valued for reducing accounting costs. Merchants find it user-friendly with reliable financial reporting and responsive to feedback for continuous improvement.
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The customer care team really do help, and they are really there for you. 100x better than most other larger apps or SaaS products. Thanks John M. in particular.
Super easy to purchase and install, and it basically does the setup for you by creating accounts to map the various funds in a transaction to (sales, shipping, tax, etc.). The on top of that they have excellent support that schedules time with you, walks you through anything you have questions about, and stays in touch until you've got it all running correctly.
Incredible Customer Service, really helped when trying to set up a new website from Shopify - sorted out all missing payments and helped with every query I had. Cannot recommend or be thankful enough for all their help and support!
Aishia
I've been using A2X for a while now, and I couldn't be happier with the service. The platform has made accounting so much easier and more efficient, especially when it comes to managing our e-commerce transactions. What really stands out, though, is the level of customer support. Nicole has been incredibly helpful. She's quick to respond, knowledgeable, and always goes the extra mile to make sure everything is sorted. Highly recommend A2X to anyone
I do not think you can properly document Shopify unless you use a tool like A2X. I was doing it manually for 2 stores and it was working but lately with refunds and combining of deposits and refunds nothing was matching up anymore. Thanks to Kim for helping me!
A2X has been a game-changer for managing our finances. Our accountant recommended them and we haven't looked back! They're support goes above and beyond as well.
Awesome product don't know what I would do without it. And...the service through chat was amazing specifically had great experiences with Andrea & Kim! Highly recommended!!
Works really well, saves me a lot of time, and the customer support is very responsive.
I am a new user and stumbled on mapping accounts. Inadvertently deleted a payout transaction and with Andrea's help the problem was solved in less than 5 minutes!
Thank you for the quick response.
Seriously Kim was the most amazing amazing support person via chat today. She literally spent almost 2 hours with me helping me ensure my transactions were set up correctly, she helped me set up new categories in my QB so everything synced up perfectly. Can not say enough positives about her. If the rest of the company is like her, they are in great shape!!!
Thanks again!!
Jonathan