Reviews (333)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for automating the transfer and categorization of e-commerce transactions across platforms like Shopify, Xero, Etsy, and Amazon. It simplifies reconciliation, enhances financial decision-making, and supports multiple payment gateways and sales channels. The customer support team is praised for being knowledgeable and responsive, often resolving issues quickly through various communication methods. This app is recommended for its robust features and excellent support.

May 17, 2022

I'm not quite sure how I ever thought I had a handle on my accounting before A2X. If you're not using it already, give it a try and you will kick yourself for not using it sooner. My accountants had never seen it before but are now recommending to all of their e-commerce clients. Worth every penny.

Branded Beauty
United Kingdom
About 1 month using the app
A2X Software Limited replied May 29, 2022

Thank you for your kind support and we are also excited we found each other :)

Here in A2X, we strongly believe in a supportive, uplifting environment, be it in our own teams or with our customers - we wish to nurture a space where all of us support those things that work and highlight those that don't so we can make them better.

We believe it is really important to create a community where all of us can benefit from each other's experience and tackle the world of e-commerce accounting easy as a breeze.

Thanks for joining us!

February 2, 2024

I have been looking for an app to integrate my Shopify to QBO and have accurate, organized books. A2X does just that. I was nervous about the mapping and initial set-up, because I have used other apps that have caused major problems, but this was mostly straight forward to implement and everything looks good in my reports. Their customer service team helped walk me through setting up the paypal and shop pay gateways. They are fast to respond and helpful. Happy I made the decision to work with A2X.

Ellis Canvas Tents
United States
29 days using the app
A2X Software Limited replied March 17, 2024

Thank you for the kind words! We're so thrilled to hear that A2X has been a game-changer for you in integrating your Shopify to QBO and keeping those books neat and tidy. We totally get the stress around mapping and set-up, so we're stoked to know it was smooth sailing for you.

Our team at A2X is dedicated to making sure our customers receive the best assistance possible and we are glad to hear you received the support you deserve.

We're super happy to have you on board with us at A2X and we can't wait to keep impressing you with our top-notch service and software. If you ever need anything, just give us a shout!

December 8, 2023

I own a company that needed some very complicated VAT mapping features. Victoria from A2X has been amazing helping me achieve this. i have nothing but thanks and praise for the level of help Victoria has provided.
Thank you!

OFFseason
United Kingdom
25 days using the app
A2X Software Limited replied December 17, 2023

Thank you for taking the time to share your experience with A2X.

Your kind words and appreciation for Victoria's assistance mean the world to us. She is an invaluable member of our team, and her commitment to delivering exceptional assistance is second to none.

At A2X, we constantly strive to deliver high-quality solutions that help businesses like yours tackle complex challenges. Your review fuels our passion to keep pushing boundaries and finding innovative ways to exceed your expectations.

Thank you for choosing A2X, and we look forward to being of further service to you in the future.

March 4, 2022

A2X has made our Shopify bookkeeping experience so much more accurate! And their support has been amazing-I not only got a great demo, but also a fantastic onboarding experience. Wow.

The Turquoise Tortuga
United States
21 days using the app
A2X Software Limited replied May 29, 2022

And we say Wow back to you!
It is such a pleasure to work closely with such amazing individuals.

We truly enjoy supporting you and it is so rewarding to be supported back like this.

And our support does not fade...
it becomes even better with time...
just like wine...

:)

November 6, 2023

Accounting is a very new area I am experiencing for the first time along with becoming VAT registered I needed to have my hand held throughout the whole process. Jess was amazing at helping me get set up with both shopify and amazon including a period of no VAT and VAT. Software is easy to navigate and use.

Broni&Bo
United Kingdom
20 days using the app
A2X Software Limited replied November 30, 2023

Thank you so much for taking the time to support us out here. Jess is our superstar, and we are all especially good in hand holding, as we know very well how overwhelming e-commerce accounting and VAT processes can be - so our mission is to facilitate it all for you and act as an extension of your team :) We are looking forward to working with you long into the future!

April 12, 2021

i love this software! works great for all my ecomm needs! I sell on walmart, amazon, shopify etc so i finally have a good way to integrate this to Xero for accounting through a2x

RAWHYD Leather Co.
United States
19 days using the app
July 15, 2023

I'm just learning QBO and A2X is just amazing. I can't be happier with the support and how easy it works for allowing my payouts to reconcile with the deposits in my bank. It makes bookkeeping fun, not a nightmare. There's a reason why ecommerce business's rely on A2X. Very happy customer over here!!!!

Sam's Original Art
Canada
16 days using the app
A2X Software Limited replied August 10, 2023

Thank you! It's so great to hear that customers can find the ease of A2X making their bookkeeping fun! We hope to be able to support you long into the future and once again, thank you for your review. You made our whole team smile!

December 20, 2019

This app is excellent for transferring data straight to quickbooks, a couple of clicks and your done

TABIC CLOCKS
United Kingdom
16 days using the app
October 23, 2023

Absolutely brilliant app and support. I started by using the app recommended by Shopify for Shopify-Xero integration and it didn't work properly. The invoices were so random. A2X makes the accountign much easier and feeds properly to Xero. Also I got full onboarding from a very qualified team and it is all set up as it should be. Highly recommend!

For Play Chocolate
United Kingdom
13 days using the app
A2X Software Limited replied November 30, 2023

Thank you for this beautiful review that perfectly sums up what A2X is about. It is about facilitating and automating e-commerce accounting processes with accuracy as our highest priority. And it is about sharing knowledge and expertise, and making sure you are feeling comfortable with using our software and having our entire support team by your side. We are very excited and appreciative that you have joined us and we are predicting a smooth sail and some fun times :)

June 15, 2023

Great product, once setup it saves so much time/makes life a lot easier! Customer support is amazing..easy 5 STARS!!

Redline Finish
United States
11 days using the app
A2X Software Limited replied August 10, 2023

Thank you for your review. We love hearing of 5-star experiences and we're super happy to hear our Customer Support team has been amazing. Thanks again, we greatly appreciate feedback like this :)