Reviews (334)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for automating the transfer and categorization of e-commerce transactions across platforms like Shopify, Xero, Etsy, and Amazon. It simplifies reconciliation, enhances financial decision-making, and supports multiple payment gateways and sales channels. The customer support team is praised for being knowledgeable and responsive, often resolving issues quickly through various communication methods. This app is recommended for its robust features and excellent ...

January 31, 2024

I would highly recommend this app if you are using QB's with your Shopify shop. From the chats to the phone meetings, everyone we have worked with at A2X has been amazing. Using the A2X integration is going to be a life-saver as we grow our business. Very thankful to have found them.

Dead Threads Apparel
United States
10 days using the app
A2X Software Limited replied March 17, 2024

Thank you so much for your kind words! Our team is dedicated to providing top-notch service and support, so it's really great to know that you've had a positive experience ...

August 27, 2020

I needed an app that would help me to connect to Quickbooks online, and to Shopify on the backend. A2X really helped me and was instrumental in tracking my various purchases and sales tax transfers over to Quickbooks. This is a great app--highly recommended!

Modern Soul Records
United States
7 days using the app
January 3, 2024

Victoria Port onboarded me and she was awesome!

Dalkin and Co
United States
7 days using the app
A2X Software Limited replied January 9, 2024

Hi, Dalkin and Co - thank you for the positive review! We're delighted to hear that you
had the pleasure of being onboarded by Victoria - she is amazing! We look forward to ...

November 28, 2023

Really clever and simple system to use. Puts your mind at ease knowing that everything is accounted for correctly. The 2 members of staff I have dealt with, David (Sales) and Victoria (Vat specialist) have been superb. Victoria made everything so easy and is very helpful and kind. Would definitely recommend.

PRONET Abrasives
United Kingdom
6 days using the app
A2X Software Limited replied December 17, 2023

Thank you for your positive feedback about David and Victoria! We are delighted to know that you found our system to be intelligent and user-friendly, helping to ease your ...

Edited January 7, 2020

I was super excited to use this app as it was supposed to sync COGS and I can't find any QBO syncing apps that do that.

But really it does not. What it does, is it allows you to upload all of the costs for your products with a CSV file. So anytime you need to update a cost or add a new product, you have to update it A2X also. I'd rather just make a weekly or monthly COGS entry than deal with ...

Earrings by Emma
United States
4 days using the app
A2X Software Limited replied January 6, 2020

Hi Emma,

Thank you for leaving a review. Sorry to hear you have not found A2X helpful for Syncing COGS. Cost of Goods Sold is a feature in A2X that will calculate the total ...

February 29, 2024

We have loved our experience with A2X. Victoria Port walked us through the onboarding process and was so helpful. She answered all of our questions and make it clear on how we can contact her for any future questions.

JOJO's Chocolate
United States
3 days using the app
A2X Software Limited replied March 17, 2024

Thank you so much for sharing your feedback with us.

We are thrilled to hear about your positive experience with A2X and Victoria Port. Our team works hard to provide top- ...

May 11, 2020

This is a must have not a nice to have application. It makes bookkeeping so much simpler. Using a2x with xero is the only way to go to keep your accounting in order. highly recommend it.

Coveted Gift
United States
3 days using the app
January 17, 2024

So long as the features do what you want them to do, the most important aspect of a piece of software like this is the customer support, and A2X really impressed me with their service. Getting financial data all hooked up properly isn't a straightforward thing, even with really good software and plenty of experience.

Elspeth especially was an absolute breeze to work with, super responsive, ...

Low Carb Food Co
United Kingdom
3 days using the app
A2X Software Limited replied January 31, 2024

We couldn't agree more that customer support is a vital aspect of any software, especially when it comes to getting financial data all hooked up properly.

We understand that ...

May 26, 2020

Very easy to use and has saved me a lot of time with reconciliations, no errors or discrepancies, very happy :)

Cactus Outdoor
New Zealand
About 22 hours using the app
December 14, 2021

Super easy integration and set up across multiple channels - hopefully performance continues in the same nature.

Bearhug
United Kingdom
About 22 hours using the app