Reviews (302)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its time-saving automation in syncing transactions across platforms like Shopify, QuickBooks, and others, reducing manual data entry. They praise its exceptional customer support for setup and troubleshooting via calls, chat, and email. While initially considered pricey, it is valued for reducing accounting costs. Merchants find it user-friendly with reliable financial reporting and responsive to feedback for continuous improvement.
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This is a really good app and has made the integration of Shopify with Xero so much more efficient and accurate . I have had great customer service from Nicole over the last few days - she has helped me work through some set up issues integrating Refundid into the A2X environment - She was quick to help, quick to follow up and we resolved the problem quickly
Had a great customer service from Andrea. She was a huge help. Good job! Keep it up.
Ling was very helpful - thank you!
Great customer support - thank you John!
Andrea was super helpful in getting a quick question sorted. Very kind and responsive. Grateful for the help!
We have been using A2X for a few years now. The data integration has been running smoothly however I did encounter an issue recently which Renee managed to sort out for me. Thanks so much for your quick and efficient customer service Renee.
Agnes and Nora were extremely helpful and sorted my issue in no time. Great customer service.
We use this with Xero and some other sales channels to make sure data going into accounts is accurate. I’m not so involved with the details but the accounts are happy so overall happy with a product that does what it says on the tin. Support is also great when needed.
Honestly it was so hard for us to change over to Shopify from an accounting perspective. We were very lucky to have the opportunity to install A2X and meet the lovely Nicole who has helped us navigate the set up. Now it actually takes me less time to use A2X than it did with our previous system. We are so grateful!
Nicole, Manuela, and Will have been incredible in helping us organize our A2X & QBO accounts! They have spent countless hours via zoom working through our questions and clarifications. Thank you team!