Reviews (302)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving automation in syncing transactions across platforms like Shopify, QuickBooks, and others, reducing manual data entry. They praise its exceptional customer support for setup and troubleshooting via calls, chat, and email. While initially considered pricey, it is valued for reducing accounting costs. Merchants find it user-friendly with reliable financial reporting and responsive to feedback for continuous improvement.

September 13, 2024

The software looks complex however the support team helped me set it up, and answered all questions I had about any discrepancies I noticed. This app saves so much time on generating reports and finding the lost expenses in them, then transferring the information manually to QBO. Highly recommend

CIVAL Collective
United States
About 2 months using the app
November 4, 2024

A2X worked perfectly for our company. Importantly, their support was super helpful and responsive in helping us learn the platform and find things.

Woof
United States
Almost 2 years using the app
October 7, 2024

A2X's customer support has been excellent. Especially Nicole, who quickly and effectively helped solve the problem every time. Thanks so much.

LIONESS FASHION USA
Australia
Over 2 years using the app
December 10, 2024

Great app for us to use with Shopify and Xero, and amazing customer service, too.

Emily and Fin
United Kingdom
About 3 years using the app
July 10, 2024

This is a great product. One of the best parts about it is the customer service. Whenever something needs attention, the customer service team responds promptly and will troubleshoot until there is a resolution. Highly recommend.

RIA Eyewear
United States
Almost 4 years using the app
A2X Software Limited replied July 12, 2024

Wow - thank you for the awesome feedback, RIA Eyewear! We're thrilled that you love our product, and we're especially grateful for your kind words about our team. Providing gold standard support and ensuring everything is resolved is what we're all about! Your recommendation means a lot to us. We'll be here when you need us :-)

October 9, 2024

A2X is a great app for giving me clear profit visibility and allowing me to calculate my GST in AU

Nicole was very helpful in onboarding me to A2X and dealing with all of my questions. She broke everything down visually so i now have a much better understanding of how to use everything

DefineCurls
Australia
9 days using the app
July 15, 2024

Brilliant app, saves me creating lots of sales invoice in sage. Received brilliant fast support from Lana today. Thank you Lana. Thank you A2X.

Smell Away Ltd
United Kingdom
Almost 3 years using the app
A2X Software Limited replied July 16, 2024

Thank you for the glowing review, Smell Away Ltd! We love that A2X saves you time. We also love to hear about your brilliant experience with Lana - she is amazing! We're here to assist with any more questions you may have :-)

October 20, 2024

In the process of building out our accounting workflow, we ran into some issues before even subscribing. We reached out hoping someone would help or look at alternatives. The response was quick and concise. Lovely service.

Goods of Culture
Australia
About 1 month using the app
November 7, 2024

Great experience and very fast replies. Thanks Agnes for the amazing service!

Tallow + Ash
United Kingdom
About 1 year using the app
September 12, 2024

Quick, clear, efficient and friendly customer service. Excellent communication and a real "can-do" attitude from all the staff.

Cult Wine
New Zealand
10 months using the app