Overall rating
5
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate and streamline e-commerce accounting processes, especially for businesses with high sales volumes. It efficiently syncs financial data to QuickBooks and Xero, offering features like VAT compliance and sales tracking. Merchants appreciate the responsive customer support and thorough onboarding process. The app's automation reduces manual data entry, enhancing bookkeeping efficiency. It's praised for its reliability and accuracy in data syncing, making it a recommended tool for complex e-commerce accounting.

Edited March 2, 2021

The A2X app creates summary journal entries I can export to QBO. The support team was very helpful too.

The Christian Worldview
United States
About 3 years using the app
March 8, 2021

I use the A2X app to sync my Shopify with Xero. It is as they say, seamless and easy to use. I am not very good at technology or accounting so it's important that I know I can get help if I need it, and it needs to be pretty intuitive. They hit the mark on both!

Olive Us Girls
United States
About 3 years using the app
July 4, 2022

This app saves us so much time reconciling. It's accurate, fast and easy. The customer support is great, too. I do my reconciling on a Sunday, and their support is there on a Sunday, too.

Easy Garden Irrigation
United Kingdom
About 3 years using the app
A2X Software Limited replied August 21, 2022

Thank you for taking the time to provide great feedback like this.

We love that we are able to provide a 7 day service, you just never know what day is going to be best for your ecommerce accounting so we like to make it easy every day!

Reliable accuracy and more time to spend doing things you enjoy on your weekends, it's a win-win.

Thanks again for making our day with your review.

April 26, 2021

This app is saving us a ton of time and headache by auto syncing and reconciling everything. I love this app!

Good Robot Brewing
Canada
About 3 years using the app
March 8, 2021

Great App - just works without having to have a real technical knowledge - makes the reconciliation a piece of cake.

Grace's Blankets
United Kingdom
About 3 years using the app
April 14, 2021

This app has really helped with reconciliation of my accounts. Its extremely simple to use and customer service has been excellent. The A2x sync's with my xero account and matches transactions with the various ordesr from my store which saves me a lot of time and gives me the ability to focus more on my shop rather than the accounts.

Wooden, Sensory and Softplay Ltd
United Kingdom
Almost 3 years using the app
March 17, 2021

I am a bookkeeper with three clients who use Shopify and I used to tear my hair out trying to record Shopify sales in Quickbooks. Amazingly, there is no report in Shopify that will tell you what you need to know for basic bookkeeping: how each payout breaks out by taxable sales, non-taxable sales, cash sales, shipping charges, sales tax and Shopify fees. I would spend hours reconciling the bank deposits with the Shopify reports. But no more! A2X pulls all of the data from Shopify, allows me to review it, and then pushes it to Quickbooks. There was a learning curve setting it up and mapping the accounts correctly (the help pages could be more clear about explaining some of the confusing nomenclature like “Refund Gateway exchange credit” etc.) but the customer support was excellent and answered all my questions. They were so quick to reply to my emails, helpful and thorough. They also did a free training session with me. It would be nice if A2X could send data over as sales receipts rather than journal entries, so that the information would appear in useful Quickbooks sales reports like the Sales Tax Liability Report, Sales by Customer, Sales by Product, etc. But I can still get the info I need from the sales tax register ledger and Shopify reports. A2X is 1000x better than manually reconciling the payouts and saves me so much time. I have recommended it to other bookkeepers.

Kemboocha
United States
Almost 3 years using the app
April 5, 2021

I use this for my eCommerce sellers and it works great and save me lot of effort and time and always got the correct figures and within no time.

Chesserfeld
United States
Almost 3 years using the app
March 2, 2021

A2X is an excellent add on. I run an outsourced accounting business and use it for all my clients who use Shopify and Xero. As opposed to importing each individual invoice like some add ons which is a nightmare to reconcile, it imports daily takings summaries into Xero (with full invoice detail report attached) as sales invoices by payment method i.e. Shopify, Paypal, Afterpay, etc. GST is dealt with accurately. A2X massively speeds up the reconciliation process. There is a bit of learning in set up but definitely worth the time spent.

PFEIFFER
Australia
Almost 3 years using the app
April 18, 2023

Great experience dealing with Meg. She walked me through a problem and taught me something new also. I would highly recommend using A2X for accounting as it has been very helpful to our team.

Duckfeet USA
United States
Over 2 years using the app
A2X Software Limited replied April 19, 2023

Thank you for providing a review, and we are really pleased to hear that our superstar Meg has been assisting you well. We aim for a gold-standard service and getting reviews like this showcase that we're hitting the mark! Thanks again, we appreciate your time and look forward to working with you long into the future.