Reviews (312)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate the synchronization of sales data between e-commerce platforms and accounting software like QuickBooks and Xero, streamlining the handling of large transaction volumes. It is praised for its seamless integration with Shopify and Xero, enhancing financial reporting accuracy and simplifying tax calculations, including GST for Australian businesses. The app's customer support is noted for being responsive and knowledgeable, offering personalized assistance and ensuring a smooth onboarding and issue resolution process. Merchants recommend it for its robust features that save time and improve the user experience.

February 21, 2024

Great system and great support

Tension Co
Australia
2 months using the app
A2X Software Limited replied March 17, 2024

And - great customer! :) Thank you so much for your review! We couldn't do what we do without your trust and support. We're grateful to have you as part of the A2X community.

March 19, 2024

great experience with onboarding. Victoria was amazing!

MidtownUmbrellas.com
Canada
7 days using the app
A2X Software Limited replied April 7, 2024

Thank you! We're really pleased to hear that you had a great experiencing with onboarding. And we agree, Victoria is amazing!

March 11, 2024

Saves me an entire head count!

JAXXON
United States
6 months using the app
A2X Software Limited replied March 17, 2024

Thank you for the review! We're delighted to be a part of your success story! Keep rockin' your ecommerce game with A2X!

January 3, 2024

Victoria Port onboarded me and she was awesome!

Dalkin and Co
United States
7 days using the app
A2X Software Limited replied January 9, 2024

Hi, Dalkin and Co - thank you for the positive review! We're delighted to hear that you
had the pleasure of being onboarded by Victoria - she is amazing! We look forward to continuing to provide you with the best support possible :)

January 21, 2024

As a small business owner trying to do my own books, A2X has absolutely made my life easier! Sure there's a learning curve, and sure there are some things that require a bit of finessing, but overall, this app works exactly as it should. Anyone operating a business should expect to do some learning on their own in order to utilize an app like this. But the shining star of this app is their support! Huge shoutout to Nicole for CRUSHING IT today and solving two problems in one shot!! I have gotten quick, effective support each time I've needed it (which was only twice!). Highly recommend this for any Shopify seller.

Doctorbird Market
United States
A2X Software Limited replied March 17, 2024

Thanks so much for taking the time to share your experience with A2X!

As a small business owner navigating the world of bookkeeping, we understand the importance of simplicity and efficiency. We're thrilled to hear that A2X has been a life-saver for you!

Learning curves and finessing are all part of the process, but we're glad to hear that our app is delivering on its promise. Our top priority is providing stellar support, and we're so proud of Nicole for going above and beyond to solve your problems swiftly.

Thanks for the shoutout and your recommendation to other Shopify sellers. We'll continue to work hard to make your experience with A2X as smooth as possible. Cheers to easier bookkeeping days ahead!

March 26, 2021

Integrates well from Shopify to Xero. There have been no issues with syncing. Does everything I need it to do and is very user friendly!

Cindy Hsu Zell
United States
Over 4 years using the app
July 7, 2021

Does exactly what we need it to do and has never failed us, always works exactly as intended and described. Very happy :)

Back2you.com
United Kingdom
About 4 years using the app
March 2, 2021

A2X is easy and accurate. It syncs perfectly with Shopify and our accounting system QuickBooks Online. We spent a lot of time looking at competitor products and nothing compares to A2X, it gives us the exact information we need to create accurate Profit & Loss statements for our international ecommerce business. In addition, the customer service is great, they provide timely responses and comprehensive answers.

LA Active
United States
About 4 years using the app
May 24, 2020

Sooo easy to use once it's set up. Some basic accounting knowledge needed for the account codes but once it's set up it's so easy and seamless.

Pint Size Planet
Australia
Almost 4 years using the app
September 23, 2021

Once correctly setup, A2X is a great tool to plug in both Amazon and Shopify sales to Xero. Even if the setups can be tricky at first, the customer service is great in providing help. Highly recommend it if you have a high volume e-comm operation.

Thomas Tipple
United Kingdom
Almost 4 years using the app