Reviews (305)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining e-commerce accounting between platforms like Shopify and software such as QuickBooks and Xero. It automates reconciliation, saving time and reducing bookkeeping needs. Features include automatic transaction categorization and support for multiple payment gateways. Merchants appreciate its easy setup, user-friendly interface, reliable performance, and responsive customer support through email and chat.

June 15, 2025

Hands down, A2X is THE BEST. We have been using this app for a few years now and I must say that A2X is a must-have for e-commerce accounting. Onboarding and customer service is TOP NOTCH. Iona helped me ensure that everything was set up and working properly. This team wants you to succeed with their software and will be there for you with any questions you have. Their response time is SO quick and SO helpful. This app will save you hours of accounting and reconciling, and it can be used with one or multiple sales channels. They are always working to improve their interface and over the few years that we've been using them have gradually become better and better (without causing headache to the user!). I highly recommend. You will LOVE A2X!!

MyFilterCompany.com
United States
Over 4 years using the app
July 7, 2025

A2X makes syncing orders and all necessary accounting information with Quickbooks extremely easy. So very very very worth it. Also, if you do have any questions or run into any issues, their customer service responds quickly and is absolutely fantastic. Thank you Nicole!

Jøyus
United States
Over 3 years using the app
May 12, 2025

I can't praise this app enough. First of all the assistance in setting this up for a non-accountant skilled business owner was great but most importantly is once the app is setup it saves hours, and I mean hours. In our busy months we ship out hundreds of orders every day, which used to mean manually reconciling the orders. Paypal was the worse. Now it's all completed in a matter of moment.

If you think the app is pricey work on the cost benefit it provides to you/your business. It saves me hours every month which is well worth the cost and freedom it provides to run and grow your business.

Great Balls of Flour
United Kingdom
Over 1 year using the app
June 18, 2025

The A2X software helps save so much time when it comes to reconciliations. The support is super helpful. If you talk to John, he is very knowledgeable and helped me figure out mapping issues when they popped up with a new payment channel. The software has a great help section when you need it.

Smart Labels
United States
8 months using the app
July 8, 2025

A2X has been a huge help in organizing and categorizing our finance reports in QuickBooks, especially with our Shopify transactions. It saves us a lot of time by automating the process and ensuring our records are accurate. Their support team is also very approachable and responsive—they’ve helped us resolve variances and provided clear guidance whenever we needed it.

Etalon
United States
6 months using the app
April 7, 2025

Very useful service which saves us a lot of time monthly processing all of the Shopify sales directly into our accounting software. All of the journals always match 100%. If the mapping is done correctly there is literally nothing to worry about apart form reconciling the bank monthly. They have a very helpful customer support as well in case there are any issues within the balance sheet or clearing account. Available on call or email. I would recommend it to anyone using Shopify or Amazon.

Adapt Naturals
United States
Almost 2 years using the app
May 14, 2025

A2X has been a transformative tool for our e-commerce clients! Huge thanks to the outstanding support team—especially Joanna—for performing a history fetch on the account for May 2025 to help import any missing transactions. Amazing job!

Crawl Kings
Australia
7 months using the app
May 18, 2025

Excellent product and the customer help is really good! It takes a little bit to set up if you're not overly familiar with accounting terms but they will help you a lot and make sure it all works well. Big thanks to John!

Alluloss Plus+
United States
About 1 month using the app
May 6, 2025

Outstanding App & Exceptional Support!

A2X has made our Shopify accounting seamless and stress-free. The app integrates flawlessly with our systems, saving us hours of manual reconciliation. What truly sets A2X apart is their stellar customer service—special thanks to Robert and Manuela, who went above and beyond to ensure everything was set up perfectly. Their responsiveness, expertise, and genuine care made all the difference. Highly recommend!

We Are Sundays
United States
4 months using the app
June 18, 2025

The A2X team possesses extensive knowledge and consistently provides prompt responses to any inquiries or required adjustments. Once the codes are properly configured in A2X to link B2C sales with Xero, the process operates seamlessly. A2X offers the most efficient and straightforward method for generating sales invoices. The team comprises highly skilled and knowledgeable professionals!

Brandluxe
United States
9 months using the app