Reviews (47)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective recovery of sales from abandoned carts, often noting it pays for itself multiple times. They praise its easy installation, customizable automated reminder emails, and reliable performance in re-engaging customers. The support team is also commended for their prompt and effective assistance, enhancing sales through efficient order recovery.
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we cancelled our account and we're still being charged. nobody responds to our emails. i'm not sure if this app is a scam.
Works as advertised and generated more income because of it.
Definitely works for us - makes us many times more in income than the small monthly fee :)
Coolence is AWESOME. I switched from AbandonApp and have never looked back. Cleaner, less cluttered interface and awesome support. Get it now!
Update 12/10/14: Still using it 2 years later, still loving it just as much!
One of the best apps out there. So simple and effective, I couldn't image not using it.
Just get this app. I've been using this app for a couple of years now and it remains brilliant! It's seamless, has never given me a moments problem and each week I get orders that have been recovered using it. It has paid for itself over and over.
It's a great little app that does what it says it will do!
Great app for an e-commerce site like ours. super easy to configure. However lack of better email customization options make it a bit less usable.
There are many useful apps for Shopify stores, but very few that can be considered absolutely critical. Abandon Aid is one of those critical few. With a 25% recovery rate and flawless performance over the last 9 months I just couldn't be happier. On the two occasions that I needed some support the response was lightning fast.
Great app to start with, 5% recovery fee for the order which slipped out of your hand, is totally worth it. If you have the sales, an upgrade would just boost it. Cherry on the cake, a supporting and friendly customer back-up. Totally recommend and wish to use it myself to the full, too soon :)