Reviews (134)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in recovering abandoned carts and boosting sales, noting significant increases in recovered orders. They praise its automatic email dispatch, ease of installation, customizable emails, and seamless integration. The app is described as easy to use, with quick setup and immediate functionality. Merchants also appreciate the responsive customer support and cost-effectiveness, highlighting a swift return on investment.

August 5, 2017

Works as advertised and generated more income because of it.

Gamers247
United Kingdom
Over 4 years using the app
February 24, 2016

Definitely works for us - makes us many times more in income than the small monthly fee :)

Museumsetc
United Kingdom
Over 3 years using the app
Edited December 10, 2014

Coolence is AWESOME. I switched from AbandonApp and have never looked back. Cleaner, less cluttered interface and awesome support. Get it now!

Update 12/10/14: Still using it 2 years later, still loving it just as much!

ACE Hackware
United States
About 2 years using the app
May 13, 2016

Recovered some great orders from abandoned carts.

Tadpoles Bedding
United States
Almost 2 years using the app
November 23, 2015

One of the best apps out there. So simple and effective, I couldn't image not using it.

Batikwalla
United States
Over 1 year using the app
January 20, 2018

Just get this app. I've been using this app for a couple of years now and it remains brilliant! It's seamless, has never given me a moments problem and each week I get orders that have been recovered using it. It has paid for itself over and over.

Luxtrial
United Kingdom
Over 1 year using the app
August 6, 2014

It's a great little app that does what it says it will do!

Dr. Christopher's Herbs
United States
Over 1 year using the app
October 15, 2013

There are many useful apps for Shopify stores, but very few that can be considered absolutely critical. Abandon Aid is one of those critical few. With a 25% recovery rate and flawless performance over the last 9 months I just couldn't be happier. On the two occasions that I needed some support the response was lightning fast.

Juicerville.ca
Canada
9 months using the app
September 9, 2014

This app paid for the first month in the first few hour of use, and it continues to please. It has recovered 4 orders just today ($125.00 average order). We offer a 5% discount in the email that gets sent out and it seems to work great!

StealthGearUSA Ventilated, concealed carry gun holsters
United States
7 months using the app
May 14, 2013

Great app to start with, 5% recovery fee for the order which slipped out of your hand, is totally worth it. If you have the sales, an upgrade would just boost it. Cherry on the cake, a supporting and friendly customer back-up. Totally recommend and wish to use it myself to the full, too soon :)

PS
India
7 months using the app