Reviews (203)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to recover abandoned carts, leading to increased sales. It's praised for its ease of installation and cost-effectiveness. The app sends customizable automated reminder emails to customers. However, some merchants wish for more advanced features, like including product images in emails. The customer support is often commended for its responsiveness.

June 9, 2014

Paid for itself for the year within 2 days. WOWzers

Nifty Thrifty
United States
Over 1 year using the app
February 26, 2015

Quick and easy install - paid for its self in 6 days and then some!

Flower Child Fashion
United Kingdom
Over 1 year using the app
October 6, 2014

So happy I downloaded this app. I've only had it for a month and Coolence has recovered more than enough orders to cover its monthly cost x10!

Made Strong™
United States
Over 1 year using the app
June 27, 2014

Defiantly worth the money. Absolute steal of a price for what this App can do for your business.

NEoffers.co.uk
United Kingdom
Over 1 year using the app
January 31, 2014

Very easy to use, we installed it and a week later recovered our first order. The app pays for itself.

Cables and Sensors
United States
Over 1 year using the app
July 17, 2014

Pays for itself! Better results than other cart retrieval software we've tried. Love it!!!!!

ShareOils
United States
Over 1 year using the app
May 6, 2015

This app definitely works. We don't often have abandoned carts, we see customers emptying out carts and leaving however, when they do leave with the order still in the cart this app has definitely recovered some customers and reminded them to complete their order resulting in sales we might never have had. Love the customization of the reminder email. This app has paid for itself many times over. Worth the money for sure!

New Leaf Detox Resort
United States
Over 1 year using the app
May 11, 2015

Abandon Aid makes my store money every week. Thanks for a great App!!

Bitybean
United States
Over 1 year using the app
December 22, 2016

I was hesitant at first in using this app, but the numbers don't lie. It paid for itself within the first week (free trial period), and has been delivering ever since. In my opinion, this is an absolutely necessary part of any e-commerce arsenal.

I also love the emails I get saying that "Abandon Aid" has recovered another order!

Pal Campaign
United States
Over 1 year using the app
March 23, 2014

Does exactly what it's supposed to do and was painless to install. This is how all Shopify apps should work!

Caudabe
United States
Over 1 year using the app