Reviews (203)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to recover abandoned carts, leading to increased sales. It's praised for its ease of installation and cost-effectiveness. The app sends customizable automated reminder emails to customers. However, some merchants wish for more advanced features, like including product images in emails. The customer support is often commended for its responsiveness.

March 23, 2014

Does exactly what it's supposed to do and was painless to install. This is how all Shopify apps should work!

Caudabe
United States
Over 1 year using the app
September 9, 2014

This app paid for the first month in the first few hour of use, and it continues to please. It has recovered 4 orders just today ($125.00 average order). We offer a 5% discount in the email that gets sent out and it seems to work great!

StealthGearUSA Ventilated, concealed carry gun holsters
United States
Over 1 year using the app
June 21, 2013

Perfect app for rescuing those abandoned carts, real life saver

Bumble Candles
Australia
Over 1 year using the app
April 28, 2016

I wish I had starting using this app right away. The amount of recovered sales due this this app is much larger than I could have imaged. If you are not using Abandon Aid, you are leaving money on the table. Great app!!!

Movie Buff 4 Ever
United States
Over 1 year using the app
January 20, 2018

Just get this app. I've been using this app for a couple of years now and it remains brilliant! It's seamless, has never given me a moments problem and each week I get orders that have been recovered using it. It has paid for itself over and over.

Luxtrial
United Kingdom
Over 1 year using the app
October 28, 2015

Great app for an e-commerce site like ours. super easy to configure. However lack of better email customization options make it a bit less usable.

Barn And Willow
United States
Over 1 year using the app
April 12, 2013

This is a great app and it's already making me take note on how improve my site and work with customers that I already have. Thanks again!
Justin Machus

machus
United States
About 1 year using the app
May 25, 2013

Kinda forgot I installed this (Busy busy) but I just took a peek at this, and in the four months installed I recovered $1900 worth of sales---WOW! I had it set at sending at 1 hour after the abandonment and no extra coupon code, but I am experimenting a bit with this. GREAT app and will be adding to my other shop asap.

Razor Doll Designs™
United States
About 1 year using the app
May 6, 2013

Love the application already, easy to install and great customer service =)

OTAA
Australia
About 1 year using the app
August 23, 2013

I love this little app! It is fully customizable and easy to setup. Several customers & potential customers have replied to my "Can We Help?" abandon cart email with questions. Tonight, this app helped to recover a cart that resulted in a sale!

Great purchase!

Capelli Care
United States
About 1 year using the app