Reviews (203)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to recover abandoned carts, leading to increased sales. It's praised for its ease of installation and cost-effectiveness. The app sends customizable automated reminder emails to customers. However, some merchants wish for more advanced features, like including product images in emails. The customer support is often commended for its responsiveness.

March 27, 2013

Abandon Aid is a great app that makes reaching out to abandoned carts incredibly easy. The automation of sending out an email that's custom-tailored to each abandoned cart makes the entire process incredibly smooth. Support for the app is also terrific, which makes the app that much better.

ClimbingMBA: Business School Admissions Guide and Strategy
United States
About 1 year using the app
May 21, 2013

$10 a month and in the first 6 hours, my business has converted $250 in sales using this app. If you don't like making sales, then this app isn't for you :-)

ShopNiceKicks.com
United States
About 1 year using the app
February 5, 2015

Brilliant software! Highly recommended.

Has brought back many customers to the site!

Offset Bushings
United Kingdom
12 months using the app
August 13, 2013

Simplistic, but cheap. It pays for itself several times over.

Wicked Clothes
United States
12 months using the app
August 8, 2016

This app paid for itself within the first 2 hours of installation! Since then it's gone on to recover hundreds of dollars a month at a minimum.

A great app that you can set and forget about..and then smile whenever an email comes in from coolence.

Thanks for making this easy.

Coraturestore
United States
12 months using the app
March 26, 2013

We have only had the Abandon Aid app for a few days now but have seen great results. This has really simplified our abandon recovery process. All we had to do was set it up and let it run. Definitely would recommend using this app.

WeWOOD
United States
11 months using the app
August 12, 2013

Took 1 minute to set up, has gained us many new customers, & has paid for itself over & over! Must have for ANY store!

Mieux & Mieux
United States
11 months using the app
June 13, 2013

Great app, it's already more than paid for itself. The Kewl Shop highly recommends and it gets a great big Kewl Stamp from us :) Thank you!

The Kewl Shop
Thailand
11 months using the app
Edited February 6, 2015

Amazing! Recovered several orders this month! The only thing that would be helpful - the ability to re-send the email after N days with Coupon (!) if user ignored the first email with cart link.

Gold Ink Tattoo
United States
11 months using the app
March 30, 2015

Waow Amazing app and amazing support
They respond to my request in less than 15 seconds
Simple, easy and top notch

MagaMeubles
France
10 months using the app