Reviews (203)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to recover abandoned carts, leading to increased sales. It's praised for its ease of installation and cost-effectiveness. The app sends customizable automated reminder emails to customers. However, some merchants wish for more advanced features, like including product images in emails. The customer support is often commended for its responsiveness.

April 10, 2017

A must have. 10% of my abandonned cart are recovered. Maybe, if the developper can improve the design of recovery cart, it would be perfect.

Thebuddhashop
France
21 days using the app
August 31, 2014

I have had this app for a week and saved two abandoned orders... great app!!

Unreal Bedding Deals
Australia
Over 1 year using the app
October 28, 2015

Great app for an e-commerce site like ours. super easy to configure. However lack of better email customization options make it a bit less usable.

Barn And Willow
United States
Over 1 year using the app
January 12, 2015

Awesome app for us to re-market to clients that have entered the checkout process and abandoned that checkout. This has already saved our website three orders within the first week of installation. Thanks Abandon Aid by Coolence!

Fine Art Prints
United States
17 days using the app
October 29, 2014

This APP is wonderful! e-mailed customer who then notified that we were having a payment checkout issue. Contact customer back offered a coupon code for their troubles and completed the sale!

Vape Juice Plus
United States
10 days using the app
February 21, 2017

This app is totaly worth it ! A must have for every e-commerce !

Ankles Diamond
France
9 days using the app
April 7, 2013

Are we happy with this app - hell yes!! One day after installing and two emails sent to abandoned carts and the second customer replies and completes a sale! Best investment our business has made!

Evolve - Electric Longboards & Motorized Skateboards Australia
Australia
8 days using the app
December 9, 2015

So far so good. It's been effective and well worth the purchase. It has a positive effect on my business and that' what matters most to me.

Desire Island
United States
6 months using the app
August 20, 2015

App was great to recently my abandoned cart stop showing up and now ALL more orders that were previously shown are now gone and NO one will respond for help.

Bloom And Snow
United States
7 months using the app
August 29, 2013

Working great. Easy to set-up and runs like a charm.

Digislider
United Kingdom
7 days using the app