Reviews (94)

Overall rating
4.4
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
June 13, 2023

I highly recommend this app! Some apps you pay for and have no support. With this app, if you have any questions, you can meet with Sachin and he walks you through anything you need help with!

Club Encourage Gifts
United States
8 months using the app
Edited March 14, 2019

Works perfectly. Allowed us to implement a much needed service on our site.
Update: I have rated this 5 stars again for their quick response to a previous issue that they addressed.

Skywall
United States
8 months using the app
HikeOrders replied March 14, 2019

Thanks for updating the review. You are right about popup and pricing.
However, we have taken action on it after people complained about regarding the same.

Popup:
Now we have removed the auto-popup mechanism and convert the app into free lite version if you don't pay.

Pricing:
You were our first customer when we started out. Our pricing was flat $10 then. however, our server and operating expenses were higher at than income at this price point. Hence we were forced to change the price. Hope you would do the same when in our situation.

A few days back we have started giving 50% extra credits for bigger plans because we figured out that it would be managed with it. (https://hikeorders.com/accessibility/pricing/) We are doing our best to serve you.

Again, thanks for your honest review.

If you don't mind, can you please update your comment regarding auto-popup as it's no more relevant?

October 22, 2020

Works as promised. I would recommend this app. I find it easy to use.. little one the pricey side though.

PixNGifts
United States
7 months using the app
October 28, 2022

Great experience with this app. Sachin was incredibly helpful. Easy to use and very customizable for your site design.

Wonder Monday
United States
6 months using the app
November 28, 2022

This app is so cool. It seems to work flawlessly and the customer service is very thorough and friendly.

Car Floats
United States
6 months using the app
December 22, 2020

As architects who deal with ADA regulations on a daily basis, we are committed to making our website as accessible as possible to people with special needs, in this journey we have tried several apps, this is the only app that has EVERYTHING we need, you even get the ACCESSIBILITY STATEMENT personalized for your own store, which was amazing for us. The pricing is also very affordable and everything can be customized to fit your theme, really love the size of the icon on your page, which was one of the issues we had with a previous app, if you are looking to make your store fully accessible, look no further this is the app for you! We highly recommend this app and are looking forward to having our store fully compliant with ADA and accessible!

ARCHDEKOR, LLC
United States
3 months using the app
February 8, 2019

Great app and awesome tech support. They were able to provide me with a testing window to check the varies options of installation on my staging site.

Military Hippie
United States
3 months using the app
November 20, 2023

I just had a meeting with Sachin and was able to get the accessibility statement added on my website with ease. This seems to be the easiest way to get my website ADA accessible that i have found.

Knotty Heathens
United States
3 months using the app
March 29, 2022

Had issues installing it but after worked as intended. Sachin jumped on a call with me and worked out the issues.

Pharmagel
United States
2 months using the app
May 27, 2022

This app is a life saver! In today's world, having accessibility is key - not only for the people that need it but also for compliance. It is truly a risk NOT to have this. Installation was super easy - support is excellent. Highly recommend!

Boutique de Lanie Gabrielle
United States
2 months using the app