Reviews (95)

Overall rating
4.2
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
December 2, 2024

App was overpriced but worked, one day it didn't and Sachin was so rude and offered no support. I decided to remove this app from my two stores in favor of a company that can understand basic English requests. I even warned Sachin I would do that and he was so smug he didn't even reply. Avoid this company at all costs.

The Kansas City BBQ Store
United States
Over 1 year using the app
July 19, 2024

Don't even consider this app! We have been using all kinds of Shopify apps for over 10 years and this is the worst app and app support I have ever seen.

They can not do the simplest thing which is to automatically charge our Shopify account every month for our usage. They send me an email saying that our subscription renewal has failed, I go to the app to refresh payment method, I have to click ...

LUNA Sandals
United States
11 months using the app
HikeOrders replied July 20, 2024

We did our best to support you over an email and when things didn't work out, we ask you to schedule a meeting request with us to help you to resolve this issue faster.

...

May 8, 2020

watch out! this company is now posting ads on your website for this app- this ad pop up should be illegal.

Darby Scott
United States
About 1 year using the app
HikeOrders replied May 8, 2020

The free lite version has orange bar on bottom right corner of the of the screen ( which you are consider as ads)

If you don't purchase a plan then after 3 days of trail, you ...

Edited August 17, 2020

We installed this app on our website and selected what we felt was an adequate plan. We paid for this plan with the understanding we were paying customers and we were installing a piece of software from a trustworthy source given the reviews here on Shopify.

A few days ago, we apparently surpassed some arbitrary number of page views that only they can see and understand. Somehow, they believe ...

Pearl Paradise
United States
8 months using the app
HikeOrders replied August 15, 2020

Hi Faitma,

You have posted yet another fake review. I would request you to remove this fake review.

@ToOtherCustomer: Please don't just our app by reading this fake review. ...

March 15, 2019

What in the world?! They force you to authorize them to charge you $3,600 !! Poor communication!!! Very confusing!!

Zodica Perfumery
United States
6 months using the app
HikeOrders replied March 17, 2019

Update :

This issues is no more valid as we have fixed it from our end. Thanks for pointing this out.

Orginal Comments :
Thanks for your honest review.

This implementation ...

Edited August 15, 2020

We displayed this app on the a nationally televised flash sale for a major client. During the sale, an ugly, intrusive ad appeared for this software. We immediately paid to upgrade and complained.

Two days later, after the flash sale is over, we get a response. Pay us another $1000 per month to pull our ad.

The next day, an emergency text comes in from my webmaster from ANOTHER domain I own and ...

TODAY.com/Deals
United States
About 2 months using the app
HikeOrders replied August 15, 2020

Hi Fatima,

Kindly remove this fake review. Because you had a high traffic website., We request you to upgrade to bigger plan . When you didn't want to pay more, you posted ...

September 14, 2022

Horrid app to utilize, breaks right away. I would not utilize this on your store. It does not make things easier, just makes it harder

Driven John Co.
United States
7 days using the app
HikeOrders replied September 14, 2022

Thank you for giving us a review.

We asked you about the issue you are facing on our app in the support chat. You didn't answer it.

We would request you to get it touch ...

May 27, 2024

Says there is a free plan but when you get to the installation it asks to purchase a subscription

Claire Sower
Canada
5 minutes using the app