Overall rating
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
June 30, 2022

I have been using this app for 3 years and it hasn't given me any problems to date. A customer recently reported to me that he/she received a delivery confirmation message that I sent. This message informed the customer that the app was "probably" not active on my site. In my opinion such messages exposed the me , as app -customer to serious legal consequences, and I did not appreciate it. Fortunately, the person in the chat, connected to the app, proved to be very cooperative. Anyway, to me this mean that the subscription expiration information process must be reviewed

Frangipani Florist
United States
Over 3 years using the app
Edited February 27, 2019

Terrific app & support. Their team was quick to implement a feature suggestion. Good for small sellers, but not medium to large. Their pricing is based upon number of page views which meant several thousands of dollars annually for us.

Jeffrey Campbell
United States
3 months using the app
HikeOrders replied March 14, 2019

You are 100% right. Our pricing became expensive for medium to large sellers. We realized it after you emailed us and also found the same clues from other customers.

Hence we took immediate action. Now we give 50% extra credits on bigger plans.

Here comes the good part.
We emailed the price change to you. After 2 days you installed our app again and bought one of our yearly plan that had 50% extra credits.

We just like to thank for your extended support.