Proveway PayPal Tracking Sync

Proveway PayPal Tracking Sync

Reviews (336)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its real-time order tracking and automatic synchronization with systems like PayPal, enhancing both operational efficiency and compliance. The app is easy to install, offers customizable email templates, and includes a cost-effective free tracking page. Merchants also praise the responsive customer support, specifically noting team members such as Shruti, Syeda, Vijaya, and Lakhan for their exceptional service. The smooth integration with Shopify and various payment systems like Stripe further boosts its performance, significantly improving customer satisfaction.

September 3, 2022

The app works good so far and Vijaya has been helpful. I will update this review if something changes.

Faverra
United States
7 months using the app
September 29, 2023

What top service, you can literally ask for anything. A great team of people who work with passion. You can ask anything and we will help you down to the smallest detail. I don't understand it at all, I have never experienced such fast, efficient and customer-friendly service. My compliments for this company!

Bollenia
Netherlands
7 months using the app
Edited June 15, 2022

This app saves time by allowing me to focus on other things I need to do with my store. The price is great for what the app does. I recommend this app to anyone looking for one less thing to worry about. AZEENERS

AZEENERS
Bahamas
7 months using the app
December 20, 2023

I recently added UpTrack's order tracking to my Shopify store, aiming to boost the customer experience. The app has been a great help, though a few tweaks could make it even better.

UpTrack's order tracking feature lets both me and my customers keep an eye on packages in real-time, adding a sense of security to their shopping journey. Setting it up was a breeze thanks to the easy step-by-step guide.

Initially, I was concerned about not getting email updates for order changes. Shruti from the support team quickly eased my worries, explaining that emails are sent only when there's a status change. The instructions to enable this were clear, and the prompt assistance was much appreciated.

Dealing with customer inquiries about order statuses was a bit overwhelming. While new orders trigger email notifications after activating the tracking feature, it's worth noting this applies only to future orders.

The pricing structure was a bit confusing at first, but with Shruti's guidance, I learned the tracking page is free. Charges only come when syncing orders, with a generous free limit of 500 shipments per month.

In summary, UpTrack is a valuable tool for order tracking. Improvements in communication and user guidance would make it even more user-friendly. Kudos to Shruti for her quick and helpful support; it leaves me optimistic about the app's future updates.

GiftedPouch
United Kingdom
5 months using the app
June 14, 2022

Great smooth experience which allows me to focus on expanding and scaling my store! Definitely recommend if your store receives a lot of PayPal orders.

Boxing Overstock
United States
6 months using the app
March 19, 2022

Very good app for automatic syncing with PayPal. Great customer support & overall experience, All things are like said.

white flip
India
6 months using the app
August 26, 2022

Unbelievable! We've used an external app that was conflicting with syncing the PayPal Tracking numbers, it took their developer team only 3 days to sort the issue out! Very ver very good service!

STORE BYMCF
United Kingdom
6 months using the app
August 27, 2022

REALLY HELPFULL FOR SURE . IT MUST HELP YOU TO EARN THE PAYPAL AND STRIPE TRUST ON YOUR BUSINESS AND EASY TO LINK EVERYTHINGS

TODDLERPLANET ™
India
6 months using the app
March 20, 2022

Wonderful app, It is a must-have for Shopify store for syncing orders with PayPal specially and many more. So far, all the orders run so seamlessly with uptrack, highly recommend this app to you

LAMBY
Australia
6 months using the app
November 27, 2023

Great app and support.

AQUA FAIRY
United States
5 months using the app