Overall rating
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to sync tracking numbers with PayPal and Stripe, effectively reducing holds and disputes. They praise its time-saving features, intuitive interface, and simple setup. The app's reliable performance and exceptional support team, particularly Vijaya, are frequently mentioned. It's recommended for managing and growing businesses, particularly in payment handling. Features like real-time updates, customizable notifications, and seamless Shopify integration are also appreciated. Merchants consider the app cost-effective and good value for money.

January 12, 2023

Good app and supportive customer service! Fast installation and fast syncing speed. Customer service is good and helps me out whenever i have questions.

Eternal Momento
About 2 months using the app
Edited May 4, 2023

I found the setup confusing to go through. It could be a clearer path of what you are supposed to be doing and when you are finished (mine says 75% complete but supposedly it is setup). Often these steps are written from the programmers point of view instead of the users.

Vigava was very helpful and friendly when I had questions.

Buddyrider EU
About 12 hours using the app
February 27, 2023

Works perfectly fine and reliable. Vijaya is also a very nice assistant. I can only recommend this app. Thanks!

Teckel Traum
4 days using the app
December 28, 2022

So far so good, easy to install and on-line help present to talk you through your questions. Handled combined orders and associated a single tracking number to them all (up to at least 6).

Chandlers Cottage
About 4 hours using the app
April 21, 2023


About 1 month using the app
December 1, 2022

I would be very wary of using this app guys. When you install it there are 2 plans, both with a 7 day free trial. Right below this is an offer for a 30 day trial. All you 'have to do' is answer a few questions in their whatsapp group. I did all this, needed the 'high growth' plan (the second plan) for my order volumes, to then be told the offer doesn't apply to this plan. I think if a company is being so dishonest about their free trials, it is certainly not a company I want to have access to my stores. A bit of extra searching on the app store, found similar apps, with lowers prices and better features.

United Kingdom
29 minutes using the app
April 10, 2023

sehr netter support und sehr einfach einzurichten

2 months using the app
April 5, 2023

Der Support mit Vijaya ist einfach perfekt, sie ist immer erreichbar und hilft mir effizient! Ich empfehle

Zula Mode Schweiz
United Kingdom
About 2 months using the app
April 5, 2023

Uptrack er en fantastisk app. Vi bruger den sammen med PayPal, og den hjælper os virkelig med at undgå tvister og tilbageholdelser.

Zula Mode Danmark
United Kingdom
22 days using the app
April 5, 2023

Veldig fornøyd med hvor enkel appen var å sette opp og også for den raske responsen fra supportteamet deres! Takk Vijaya og Uptrack!

Zula Oslo
United Kingdom
About 2 months using the app