Proveway PayPal Tracking Sync
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (352)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its real-time order tracking and efficient order processing, noting its seamless tracking information synchronization. They appreciate the easy installation, user-friendly interface, and customizable email templates that enhance customer communication. The app's customer support is also highlighted as responsive and effective, with team members like Shruti, Syeda, Vijaya, and Lakhan receiving specific praise for their helpfulness.
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Stellar app here, highly recommended if you're doing volume using Paypal as a method of payment!
Makes getting your money quick and convenient.
Syeda is a great help as well :) she will make sure to promptly help and get all information that you may need!
Lakhan gave Me The Best Service
Vijaya was very helpful and she guided me through the whole process!
I recently added UpTrack's order tracking to my Shopify store, aiming to boost the customer experience. The app has been a great help, though a few tweaks could make it even better.
UpTrack's order tracking feature lets both me and my customers keep an eye on packages in real-time, adding a sense of security to their shopping journey. Setting it up was a breeze thanks to the easy step-by-step guide.
Initially, I was concerned about not getting email updates for order changes. Shruti from the support team quickly eased my worries, explaining that emails are sent only when there's a status change. The instructions to enable this were clear, and the prompt assistance was much appreciated.
Dealing with customer inquiries about order statuses was a bit overwhelming. While new orders trigger email notifications after activating the tracking feature, it's worth noting this applies only to future orders.
The pricing structure was a bit confusing at first, but with Shruti's guidance, I learned the tracking page is free. Charges only come when syncing orders, with a generous free limit of 500 shipments per month.
In summary, UpTrack is a valuable tool for order tracking. Improvements in communication and user guidance would make it even more user-friendly. Kudos to Shruti for her quick and helpful support; it leaves me optimistic about the app's future updates.
Very good application, transmits all follow-ups on time
And very good customer support, Vijaya was able to check my site for PayPal and Stripe standards
Syeda helped me with my store review. Was very quick and detailed, got things done in less than 10 minutes. Very polite as well :)
very good
So Far so good. Hopefully it is easy to finish set up
I enjoyed how they went through each section and told me what needed tweaking or minor things I may have forgot to add. I also enjoyed the customer service and they responded almost immediately. Syeda was a great help overall.
Thank you!
bom atendimento, mas se não falar inglês talvez tenha dificuldade.