Extra COD fee
Add an extra shipping charge for Cash on Delivery orders
Limit COD availability
Make COD available for specific postal codes & for orders within a certain price range
COD availability checker
Allow your buyers to see if COD is available on the product page
About Advanced Cash on Delivery
FOR MERCHANTS IN INDIA ONLY
Advanced Cash on Delivery is a free app developed by Shopify, giving you more control over how and when your customers can use Cash on Delivery as a payment method. Want Cash on Delivery available only in certain locations or for orders of a certain value? This app lets you quickly and easily set rules for both!
Other features: - Upload the postal codes for your accepted locations by CSV file - Add a snippet to your online store theme so your customers can see if Cash on Delivery is available in their area - Set a minimum and maximum order value to accept Cash on Delivery
Most recent reviews
I've been using this app since 2016 with no issues but recently I deactivated it for a week because I was accepting only prepaid payments for that period. Now I want to reactivate it again so I went to the app but there's no "Reactivate' button (there was a 'Deactivate' button when I deactivated it a week ago) and there's a highlighted message, "Cash on Delivery has not been activated. You should activate the new Cash on Delivery payment method to make it available to your customers on checkout. You can reactivate it by choosing 'Cash on Delivery' from your 'Alternative payments' settings.'" So I went to 'Alternative payments' settings but there's no 'Cash on Delivery' option. At this point, I contacted support (this app is Shopify-owned) and they emailed back with step by step instructions to activate 'Cash on Delivery' in manual payment settings. I explained with screenshots that I want to activate 'Advanced Cash on Delivery for India' app and not the 'Cash on Delivery' in manual payment settings as those are two different things—the former comes with features like Cash on Delivery availability checker, Order subtotal limit and Postal codes which the latter does not have.
Support replied back, "Those steps I provided you will allow this to be activated, even though in the Payment providers settings there isn't the option for the specific app, activating the payment option using "Cash on delivery (COD)" will allow the app to work on your store."
Even though I clearly remember this wasn't so when I first got the app back in 2016, I followed her instructions thinking maybe they changed the activation process. After I activated 'Cash on Delivery' in manual payment settings, I went to 'Advanced Cash on Delivery for India' app and there's a highlighted message, "Deactivate existing ‘Cash on Delivery (COD)’. You should deactivate the existing ‘Cash on Delivery (COD)’ manual payment method which is currently enabled in your payment settings." Below it, another highlighted message, "Cash on Delivery has not been activated. You should activate the new Cash on Delivery payment method to make it available to your customers on checkout. You can reactivate it by choosing 'Cash on Delivery' from your 'Alternative payments' settings."
It's really frustrating because I need this app to be up and working like before but support is unhelpful and has no idea how this app even works. Shopify is unnecessarily overcomplicating such a simple thing. Please fix it.
I have only 1 issue. When the customer does not check out with the COD option why the hell COD is being shown as payment gateway. I lose more than 100~ customers each day. I think i might have to not use Shopify because of this app.
Shopify really messed up with this plugin. Cash on Delivery is not a shipping service but a payment solution. We can't charge cash on delivery orders due to bug in this app.
For example, I am charging $1 for cash on delivery service as additional fees. Shopify will display shipping option as COD with $1 but if customer select standard, he will be able to still pay using COD without paying $1.
Moreover, Why would one display payment option if user selected COD in the first place at shipping. COD = Shipping + Payment Gateway.
I hope someone at shopify will look at this,