Reviews (262)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective pre-order management, including features like partial payments and the ability to sell out-of-stock items. It complies with US regulations, enhancing reliability. The user-friendly dashboard supports efficient order management, while customizable messaging boosts sales opportunities. Merchants also value the responsive customer support, available even on holidays, for their quick problem-solving and ongoing updates based on user feedback.

May 1, 2019

Fantastic app. I was looking for a way for my customers to pre-order, and this app is it. Support is amazing, and super quick at helping out. I had an issue where it wasn't letting my customers order more than 1 item, and I think support had it fixed in like the first 15 minutes of having the issue. Highly recommend this app. It's worth every penny!

Flat Out Fabulous with Stacey
United States
7 months using the app
May 6, 2021

Very quick with support, app is easy to set up. No complaints so far, everything has been working smoothly

BALI LASH
United States
7 months using the app
November 6, 2020

For a small family business like ours without the possibility to hold a huge stock this app really makes it possible to grow our brand / product without loosing speed and sales. We are really happy with it. And with the service!

Bum Society
Sweden
7 months using the app
August 3, 2022

An app that truly does what it needs to do. Support is always on hand to help and to sort any issues. Thanks a lot guys!

Planet Action Figures
United Kingdom
7 months using the app
May 28, 2021

I use this app to help me capture orders since many of my products are special orders or back orders. It is easy to use and the customer support is excellent. They are highly responsive. I recommend this app!

Basil’s Backyard Pizza Kitchen Store
United States
7 months using the app
Edited February 25, 2021

We used this app for pre-orders to launch a new product. At first we had issues with it but the dev team was great. They were able to get everything working and looking like how it should. The only thing I would want them to add is sending out batch emails when the product is back in stock. We will use this app for our next pre-order launch for sure.

The Ummagawd Company
United States
7 months using the app
April 18, 2022

Just installed this app and it has all the features I need. Support has been incredible dealing with minor issues that have to do with the integration of app and my theme. They have responded and resolved issues within minutes. I would highly recommend this app, customer service is best I have seen!

Powergrid Sports
United States
7 months using the app
June 3, 2019

J'ai attendu avant de publier mon avis sur cette applications que les quelques personnalisations dont j'avais besoin soient réalisées.
Le service client est simplement parfait et extrêmement réactif. Les modifications ont été effectuées exactement selon ce dont j'avais besoin. Ils ont même ajouté des champs de traductions qui n'étaient pas prévus dans l'application auparavant. Ces champs de traduction étant indispensable pour toute boutique n'étant pas en langue anglaise bien entendu.
Merci encore pour cette réactivité. Cette application est indispensable dès l'instant où l'on souhaite mettre en place des précommandes !

Monsieur Miniatures
France
7 months using the app
January 28, 2023

advanced pre-order application is great app i recommend to use there application to your store. the awesome technical service. especially for Vipin was very professional and fast to resolved the issue we getting. thank so much and the team on this application.

TinyTokyoToys
Philippines
7 months using the app
August 17, 2023

This is the only app I could find that offers partial payments on pre-ordered items. To comply with regulations and payment processors, this is a must-have for any US store that offers pre-orders that will ship later than 30 days after purchase. It also allows mixed carts, which is great and helps with conversion and upsell.

I had an issue with my first item setup, but their customer service team was very responsive and resolved my issue within hours.

Sirius Dice Wholesale
United States
7 months using the app