Reviews (262)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective pre-order management, including features like partial payments and the ability to sell out-of-stock items. It complies with US regulations, enhancing reliability. The user-friendly dashboard supports efficient order management, while customizable messaging boosts sales opportunities. Merchants also value the responsive customer support, available even on holidays, for their quick problem-solving and ongoing updates based on user feedback.

Edited April 30, 2019

Excellent customer service at all hours. I'm still trying to work out a couple glitches, but I love the way the button looks and functions. The pop up window that allows me to say when the product will be available is a very nice touch.

Smart Source Seafood
United States
7 months using the app
January 7, 2023

I Highly recommend this app! The team is always available to fix any issue you may have with the integration. I was looking for a solution like this to make preorders with partial payments and the app works perfectly.

I can't wait for future features of the app, like send notifications to customers in bulk for an specific preorder, as the team is always working in future releases!

At the moment I'm very happy with the app.

LuffyToys
Chile
7 months using the app
October 3, 2019

I used this app to add preorder and partial payment products to my site. Worked amazing and the customer service is top notch

Nendomart
United States
6 months using the app
June 14, 2019

Only downloaded today but fairly easy to instal and looks great. Support also very quick to react to fixing issues. Would recommend this app!

The Elf on The Shelf
United Kingdom
6 months using the app
July 23, 2020

Amazing customer service and support! Quick to help and very friendly! I love this app - it works perfectly for what i am trying to achieve.

Chanae Fashion
Barbados
6 months using the app
June 23, 2022

I have just started to use this app on my store and it has proven to be invaluable to me. I am not very technical minded and have particularly impressed by the support I have received to my countless emails looking for help . Vipin has been so helpful and patient with me. I would highly recommend the use of this app.

BeyondThePinkDoor
Ireland
6 months using the app
Shine Dezign Infonet replied June 23, 2022

Thank you so much for the amazing review! Looking forward to great pre-order sales for your business.

Best Regards.

April 18, 2021

Great app and great support at 2200 on Friday night you can't this type of services. If you need to take pre-payments from a customer this is the app for you.

The Somerset grill
United Kingdom
6 months using the app
March 4, 2019

Beautiful app just what a seller would look for --when you are out of stock take payments from the clients and buy the stock and hand it over to the client--just brilliant --works effectively --super optimized for supplement seller and we would guess that it must be helpful to most sellers!!
Great AUTOMATION TOOL!!
Thanks a ton for creating and most importantly the lovely support team behind the app.

Longevity SFX 220 Super Foods Xtreme Pvt. Ltd. FSSAI License No.10018064001602 GST:06AADCL6544Q1ZY
India
6 months using the app
April 29, 2019

Great and very responsive customer service! We had a very last minute presale event and they were on top of it and made it easy. Thank you!! https://sidetrak.com

SideTrak
United States
6 months using the app
August 28, 2018

Decided to give this a shot since it seemed cheaper than other options, and have been very satisfied. Intuitive workflow with plenty of customization and it just does everything it says it's going to do. The extra feature of "notify me when back in stock" has been awesome too. Great experience with support.

Cthreepowersports
Canada
6 months using the app