Reviews (262)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective pre-order management, including features like partial payments and the ability to sell out-of-stock items. It complies with US regulations, enhancing reliability. The user-friendly dashboard supports efficient order management, while customizable messaging boosts sales opportunities. Merchants also value the responsive customer support, available even on holidays, for their quick problem-solving and ongoing updates based on user feedback.

Edited October 16, 2021

Updates:
They changed the name of their server, https://secure.gatewaypreorder.com/ - so that's great! Thank you for this. App is running smoothly to date, no hiccups. Thanks guys!

The Living Vine
Canada
4 months using the app
Shine Dezign Infonet replied September 20, 2021

Thanks for your patience and support . We are happy that you are enjoying using our app .

October 15, 2020

Very quick customer service, Helpful app for Pre-Order Specially Sandeep, Vikas Thanks and Keep it up

HEMANT & NANDITA
India
4 months using the app
Shine Dezign Infonet replied October 19, 2020

Hello HEMANT & NANDITA,

We are thrilled that you like our app the most. Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again.

October 7, 2019

App works very well, very quick support when required. App has allowed us to pre-launch a product while awaiting arrival of stock which is very beneficial for us.

JimnyStyle
United Kingdom
3 months using the app
March 9, 2023

Very quick and helpful responses from Vipin! Very enthusiastic support team made me smile and got our issues resolved overnight.

Guise
United States
3 months using the app
June 2, 2022

5-star support!! These guys really worked hard to make sure I understand what's going on and fixing the problems, which is something that I really appreciate.

Living Culture
New Zealand
3 months using the app
February 11, 2021

This app has loads of features that you can customize. I'm new to Shopify and at first, it was a little overwhelming, but the team Shinedezign took the time to check how I was using the app, walk me through it and make edits to my site so it functioned. Great App, great support!

Designer Pet Shop
Australia
3 months using the app
April 27, 2022

This is a very useful app especially for new store. The button customization is very cool to match store colors. The words can be customized also; I just used what was written already. Great customer support for to address any issues.

Ekhambee
United States
3 months using the app
March 22, 2023

App works perfectly and allows us to sell out of stock products in anticipation of their arrival. Customer service is excellent, responding in less than an hour, and answering all of my questions and addressing my issues.

Pack for Camp
United States
3 months using the app
September 6, 2019

great app - great tech support! Quick fix and friendly help! I have to use this space to reach 100 characters - and now I have :) Thanks for the help

ScrunchieBandz
United States
3 months using the app
August 17, 2018

Good app. Good and fast support.

Leden Horse Hp
Canada
3 months using the app