Reviews (262)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effective pre-order management, highlighting its user-friendly interface, customizable messaging, and ability to charge for items at order time. Key features like partial payments and support for various cart types boost customer conversion and upselling. Continuous updates, high customizability, and smooth Shopify integration are also praised. Exceptional customer support is frequently noted for its responsiveness and helpfulness, significantly enhancing business operations and customer experiences.

March 20, 2020

The support is fast and rely able. I had to add the app to my translated page and they did it for me in a few mins. Would recommend it!

esther perbandt
Germany
About 1 month using the app
June 6, 2023

Great bit of software to help enable us at Turtle TCG to provide pre-orders and a seamless deposit system.
The support team and Vipin especially are very responsive

Turtle TCG (Sealed)
Australia
About 1 month using the app
September 1, 2020

This app has been really helpful for my website. I was stuck on one part but I logged on and spoke to a 'guru' straight away who helped me and it was all resolved within 5 minutes. Fully recommend.

RH Melts
United Kingdom
About 1 month using the app
Shine Dezign Infonet replied October 19, 2020

Hello RH Melts,

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark!

April 18, 2023

this app is full of surprise, im so happt to install it , it makes my biz more expandable! it is full of funtions and possibilities. more to explore

Innovation Home Salon Group
United Arab Emirates
About 1 month using the app
Shine Dezign Infonet replied April 19, 2023

Thank you for taking the time to rate our app!
We're glad to hear that you find our platform to be useful for expanding your business, and that you're enjoying discovering all of the different functions and features it has to offer. Your support means a lot to us, and we look forward to helping you with your preorders and partial payments in the future.

Best Regards,
Shine Dezign Infonet Team.

June 16, 2021

Great app and great customer support! They help me installing the app and fix all the problem i had

Luce Beauty
Italy
About 1 month using the app
October 14, 2019

Good app! Had a question and the support team was available immediately! I wanted to have this function on the homepage instead of the product page. Gave access to the support and they fixed it within 10 minutes! Recommended!!

Boefpods.nl
Netherlands
About 1 month using the app
April 11, 2023

This is an incredible app, it makes my business possible , high recommendation! And their technical support is even more amazing , especially Vipin , he has been so helpful to help to set all the functions up !!!

Save First
United Arab Emirates
About 1 month using the app
Shine Dezign Infonet replied April 17, 2023

Thank you for your wonderful feedback and recommendation of our app!
We're delighted to hear that it has been instrumental in making your business possible, and we're glad that our team was able to assist you with setting up the functions. We appreciate your support and wish you the best of luck with your pre-order sales!

Best Regards,
Shine Dezign Infonet Team.

December 7, 2019

We haven't launched yet, so haven't started accepting pre-orders, but support for the install been excellent so far. There were some display issues with the cart and notification email, however Vikas was extremely responsive, polite and helpful. Thank you!

Sleepy Silk
Australia
29 days using the app
May 12, 2022

Friendly and nice-looking app for pre-order options. Support responses are quick and really helpful.

Angell Bike
France
29 days using the app
October 15, 2020

This app is very good and helped me creating pre-order option and partial payment for attracting the customers, And mainly the support team has very good response and solving the our requirement quickly.

TestLight4Life
United States
29 days using the app
Shine Dezign Infonet replied October 19, 2020

Hello TestLight4Life,

Thanks for your feedback. We, at Shine Dezign Infotech always put "Customer First" and strive hard to provide amazing results. Would love to help you when needed!