Reviews (262)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective pre-order management, including features like partial payments and the ability to sell out-of-stock items. It complies with US regulations, enhancing reliability. The user-friendly dashboard supports efficient order management, while customizable messaging boosts sales opportunities. Merchants also value the responsive customer support, available even on holidays, for their quick problem-solving and ongoing updates based on user feedback.

March 26, 2019

Great app and support, had some difficulties with the shipping but received quick support and they are more than willing to help! Really appreciate it!

Play Mode Online Shop
Hong Kong SAR
Over 1 year using the app
July 13, 2022

Great solution for all that have customizable products to sell. Support is very efficient and fast. Love this Add On App.

SAUNA4YOU
Canada
Over 1 year using the app
April 27, 2022

We received excellent support when setting this app up for our website. We have some products with custom options, but they helped us implement these, which I am super grateful for! Thank you

Concept Kart
India
Over 1 year using the app
August 19, 2019

Great support! Responsive and good communication. The app does what it's intended to do. Will definitely use again for other projects.

Christian Coffee
United States
Over 1 year using the app
March 1, 2021

Technical support Team is very responsive, able and pragmatic. A big thank especially to Shikha who helped us a lot, and answered all our questions. The Advanced PreOrder App is easy to use, as much for the seller as for the customers.

Chefclub Deutschland
France
Over 1 year using the app
April 11, 2022

First of all, the app itself is amazing and does exactly what it says it does. But the customer service is OUTSTANDING. I had an issue over the weekend and I had two team members working all weekend to fix it! I will be recommending this app to everyone in need of it.

Bossy Beauty Marketing
United States
Over 1 year using the app
February 26, 2020

This is great app for our website. We don't carry inventory in every item so this helps us let the customer to order but expect a week. We had a minor issue with the app and we got support immediately. Thanks Vikas for the quick fix!

Uplnd Stoke
United States
Over 1 year using the app
August 25, 2022

Has been a fantastic app! Highly recommend. If anyone is wanting an app that can auto fill a product in the customer cart then this does it. Very nice.

ZURK Electric Bikes
New Zealand
Over 1 year using the app
June 17, 2019

I had a small issue where my spli payment wasn't showing up, emailed support and 10 minutes later my issue was solved, can't be any happier with their customer service!

TheGundamProjectShop
United States
Over 1 year using the app
Edited May 10, 2022

The team are excellent and respond well to issues and even requests for changes and improvements. The APP has good features but also needs improvements but the team are responsive and have made a few improvements already

ITS Technologies
United Kingdom
Over 1 year using the app