Reviews (262)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective pre-order management, including features like partial payments and the ability to sell out-of-stock items. It complies with US regulations, enhancing reliability. The user-friendly dashboard supports efficient order management, while customizable messaging boosts sales opportunities. Merchants also value the responsive customer support, available even on holidays, for their quick problem-solving and ongoing updates based on user feedback.

May 28, 2021

Wow! This app was super easy to install and configure. The team at Shine Dezign was extremely responsive to our questions and helped us to get up in going in no time. And it's feature rich! I had no idea that it had a "Notify When Back in Stock" feature. We're just beginning to envision how the app can help us on many fronts. Thanks Shine Dezign!!

Barefoot Spas
United States
11 months using the app
April 20, 2021

We are so pleased with the app - we were looking at a few options but this app provides everything we need and we were really impressed with the design and the company, one of the more established in the app store. Vipin has been super quick to respond to the couple of questions that I had, and helped me expertly and quickly. Thank you! We now are excited to take Pre-orders! I recommend this app over and above the others like it available.

Royal Museums Greenwich Shop
United Kingdom
11 months using the app
August 12, 2019

Just got an issue because of an exernal app : I received an impressively quick assistance and everything was fixed 5-10min after my first mail !

Thanks again !

KarlandMax
France
11 months using the app
September 19, 2022

We use this app to allow our customers to pre-order products and at the same time provide them with the option of splitting their payments in 2. It does this very well and also provides useful personalisation settings to offer a better, more tailored experience to customers. When one of the functions was not working as we would have liked they were quick to analyse and provide a suitable solution.

Retro Chip
Spain
10 months using the app
Edited April 13, 2019

Trovo che quest'app sia molto utile ed è quella che si adatta meglio alle mie esigenze, grazie sopratutto alla possibilità di fare i pagamenti parziali. Voglio sottolineare anche l'ottima assistenza da parte degli sviluppatori per correggere alcuni problemi di compatibilità con il tema del mio sito.

Collection Figure
Italy
10 months using the app
September 7, 2022

I used this app to launch a pre-order promo on our website. There were a few customization issues that needed to be fixed to properly integrate with our page, but their customer service was AMAZING! and they helped us with every detail - quickly and efficiently. Very much recommend these guys!

ENSŌ
United Kingdom
10 months using the app
Edited August 3, 2021

Great app & even better customer support! Vikas helped me at 2am his time in order to provide me with an issue on my store. Very helpful & happy! Recommend highly for a pre-order app! Had issues & Vipin spent hours figuring it out with me. The support team on this is unmatched! Amazing App & a must have for all stores!

Bodcraft
United States
10 months using the app
Shine Dezign Infonet replied December 15, 2020

Hi,

Thanks for the positive feedback , we at shine design work relentlessly to provide optimum products and world class service to our clients. Our motto is Customer First and we would be more than happy to assist you more in the future.
Thanks again for being our valuable customer and looking forward to serving you as long as possible.

Thanks and regards
Team Shine Dezign Infonet

Edited September 12, 2019

Professional and Clean. This is BEST app available for stores that offer PreOrders! The Partial Payment/Deposit feature for preorders is perfect. Integration is top notch. Support is outstanding! They bent over backwards to ensure everything was perfect with the online store. Cant ask for anything better. Take a look at hustledude.com to see this app in action.

https://hustledude.com/collections/walthers-preorders

HustleDude Model Trains & Hobby
United States
10 months using the app
July 17, 2019

The perfect app for our pre-releases of physical releases: Vinyl, Cassettes, CDs. Customer support is extremely fast. Had a small request and was responded to within an hour and changed within 10. New features were added recently as well.

Cold Busted
United States
10 months using the app
October 12, 2022

Recently installed the app for an upcoming launch of new products. This app has given us flexibility to offer pre-orders & Coming soon feature for out of stock hot items with a long list of customers waiting. But what is most laudable is Vipin and his superb customer service. Never once made us wait a long time to reply to our queries regarding set up of the app. Thanks Vipin & Team! All the best to your company!

WarehouseDad
Philippines
9 months using the app