Reviews (279)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex shipping needs such as dimensional weight and multi-origin shipping. Features like multi-box shipments and custom shipping rules, along with integration for negotiated carrier rates, enhance shipping accuracy and efficiency. The customer support is frequently praised for its responsiveness and customization assistance. The app is noted for improving operational efficiency and seamlessly integrating with Shopify.

August 31, 2018

Customer support with Advanced Shipping Manager is outstanding. This app is priceless and pays for itself quickly when you have many sku's with different dimensions and weights. Dan and the whole team are very prompt in replying back to help guide thru the setup process to ensure the settings are correct. Works great along with ShipStation for accurate shipping options in our cart. Highly recommend!

Arbuckle Coffee
United States
Almost 2 years using the app
March 23, 2023

Very good app and works perfect.
Fast support.
Advanced Shipping Manager is a fantastic app to give your customer accurate shipping rates and to easily manage shipping rates across your products and regions.

PuffItUp
United States
Almost 2 years using the app
Edited June 23, 2020

Advanced Shipping Manager is a great, GREAT APP! It provides me with tremendous flexibility in the choices I can give my customers and that results in happy, satisfied customers who get my products in their hands quicker and at what they know is a fair cost. The greatest strength to this app is without a doubt, the CUSTOMER SERVICE. ASM's developers are incredibly responsive and were able to help one of my newer people (who was just a novice with Shopify and API's) understand the API environment because they spent time working patiently with them. I would recommend ASM to anyone who wants to create a customized, user friendly shipping experience as part of their overall customer environment. I would recommend ASM to anyone who wants to create a customized, user friendly shipping experience as part of their overall customer environment. It will put a smile on your face and more importantly, on your customer's faces! Thank you Burt and Dan!

safedividers.com
United States
Almost 2 years using the app
April 9, 2020

This app takes our shipping offering to the next level. The team at King Webmaster has been instrumental in our success. They have been able to answer all of our questions, and come up with creative solutions to ever challenges that we've thrown their way. Highly recommended.

PilotMall.com
United States
Almost 2 years using the app
November 28, 2016

Great app! Amazing customer service! I highly recommend for all shop owners who have very specific shipping set ups.

Krumville Bake Shop
United States
Over 1 year using the app
January 27, 2016

I am amazed!!! I had a serious back end (shipping) issue as I use multiple ship points and my largest problem was the fact that we ship LARGE box antennas and HAD to have a shipping app that would allow dimensional sizing as well as weights and for multiple services. Of course i do not even know probably a tenth of this apps capability as of yet. I have to say the support department is second to NONE. I have had the greatest experience and have to say I am not used to such fantastic support service these days. If you want the BEST, go with this company, Advanced Shipping Manager.

Sky Tronics
United States
Over 1 year using the app
July 8, 2016

as a bicycle retailer, we have complex shipping rules and specific requirements but with ASM, it was easy to build out exactly what we needed.

Citygrounds
United States
Over 1 year using the app
Edited July 27, 2021

This app has been helpful for our business. Support has been great! Quick problem solving and they have made customizations for our business.

Mineral Fusion
United States
Over 1 year using the app
May 1, 2017

Customer service is great - anytime we have issues, Burt and team are available to help us resolve. I will update review once we resolve current issue (that has nothing to do with this app, more so FedEX's inability to adjust to decimals in shipments)

Raw Feeding Miami
United States
Over 1 year using the app
Edited February 3, 2023

This app is amazing! The customer support is outstanding! Easy set ups and best customer service. They respond quick and always have the answer to whatever question you are asking. I recommend this app 110%!

Update to my review, we signed up with this app in 2021 and honestly best app for managing your shipping needs. I had to come back to update the review to show I am still using it and loving it.

Carstens
United States
Over 1 year using the app