ReferrLy Affiliate Marketing , 689 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
    678
  • 1% of ratings are 4 stars
    8
  • 0% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
    1
  • 0% of ratings are 1 stars
    1
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced analytics, customizable commission structures, and seamless integration with Shopify. It's recognized for effectively tracking affiliate sales and clicks, managing influencer collaborations, and referral programs. Many reported increased traffic and sales, indicating its potential for business growth. The customer service, especially from a team member named Sam, is frequently praised for quick and personalized assistance.

April 3, 2024

We feel that this application is a bit too basic for our liking. The pricing is perfect, but there isn't much to the app itself and can appear to be a bit confusing on what to do or set up. Needs further development.

WONDERCRAFT LTD
United Kingdom
9 minutes using the app
Staqlab replied April 4, 2024

Hello,
I hope this message finds you well.

Apologies but the information presented seems contradictory and misleading. For instance:

1. The usage of our app for only 8 minutes suggests a lack of sufficient time to thoroughly assess its functionality and features.

2. The use of a VPN to conceal identity raises questions about the reviewer's transparency and intentions.

3. The sudden change in the reviewer's name from 'WONDERCRAFT LTD' to 'CRAPHEADS' within 24 hours of leaving the review seems inconsistent and casts doubt on the credibility of the feedback.
4. There's no record of any prior communication or contact through our chat support system, which is typically the first step for users to address any concerns or issues they encounter.

Please understand that our primary goal is to ensure the best possible experience for all our users. If you encounter any difficulties or have genuine concerns about the app installation or functionality, we encourage you to reach out to us directly at admin@staqlab.com. We are committed to providing personalized assistance and support, including screen sharing if necessary, to address any issues you may encounter.

While we genuinely value and appreciate all feedback, the details provided in this particular review raise some doubts about its legitimacy.

Thank you for your understanding and cooperation. We look forward to the opportunity to assist you further.

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