Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 13% of ratings are 1 stars
June 11, 2019

I have been testing this app for about 5 days now and have had nothing but trouble. The app is developed poorly. I first added the program to my page and everything from the (Affilio) shopify app store moved onto my actual store. So instead of promoting my store they were promoting their app. Then I tried changing the terms and conditions and it kept resetting to default where it would say {ADDYOURWEBSITE} throughout the terms and conditions. Then I couldn't delete a commission rule due to 11 random subscribers that weren't even there being subscribed to the rule when I only had 1 affiliate. I reached out for help and they were slow with response and sarcastic. They said I wasn't being patient when I sent my email a day ago. I told them if they are charging $5 less than I pay for my entire website I shouldn't be in queue at all and they suggested "I delete the app." They were just as lost as me asking "where were my 11 affiliates" which I found weird due to the fact that I was looking to them for the answers. After uninstalling and reinstalling, loosing my 1 Affiliate and 4 days later they finally fix the issue. Now I have a ANOTHER pending email in queue that I sent yesterday asking, "If a client forgets their login information how do they log in?" because there is no forgot password option. This app is TERRIBLE. Don't waste your time and money. Just go somewhere else like they told me to! I have another app now that only charges 19.99 and are quicker with responses and nicer to their clients.

www.BlackPocah.com
United States
5 days using the app
Affilo replied June 18, 2019

Thank you for your review.
The Signup page is a page where your affiliates register to your affiliate program. Homepage of Affilo is something else. It is not for registering affiliates.

The link of Signup page should be added in the menu of your store (for example, in the footer menu) and not the link of the homepage of Affilo.

But I helped you with that already (on a Sunday). It is sad that you still left this negative review.

July 21, 2019

Very easy to use app. Also, it has lot of options to create different types of commissions.
Customer support also has been great.

Bagpack
Ireland
34 minutes using the app