Reviews (44)

Overall rating
1.8
Counts per rating level
  • 23% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 64% of ratings are 1 stars
November 4, 2024

Randomly bloating the app with new pop-ups and updates that noone asked for. Does not work as intended, cannot recommend.

The Reluxe
United States
8 months using the app
January 27, 2025

This is a crap App, does not even install + impossible to login in their web dashboard after creating an account. Expected a tech person to troubleshoot for us but with little hope

EXONAUTE
United States
29 minutes using the app
September 3, 2024

App and messaging has not loaded for nearly two years, even after changing themes and several of the Shopify Helpers/Hireable team looking into it. Have not been able to integrate it at all.

Zero Foxtrot Golf Offroad
United States
About 4 years using the app
September 25, 2024

doesnt ever work. been dealing with customer service for days now. its just a huge hassle and not worth it when there si klarna and afterpay available

HyperArt, LLC
United States
About 17 hours using the app
May 6, 2024

App doesn't work. Always gets stuck loading on promotional message page and doesn't allow me to install the promotional message

Milano
United States
Over 3 years using the app
May 4, 2024

Horrific experience with them. They moved away from "paybright" We do not know how to fix API or mesh code. We asked for help and they kept coming back with " We are not complying to their standards" We asked for help and its an automated response every single time. You cannot call them and nobody will help you . Its been an awful experience and hopefully another loan company can take care of us. If you cannot provide customer service you shouldn't be in business.

Relaxacare
Canada
About 1 month using the app
May 20, 2024

You can look forward to them unexpectedly holding the funds on your first order for the reason that they are "getting to know your business."
There is nothing in the merchant agreement that says they can do that, so it's fraud.
Meanwhile you can't ship the order to your customer because you have no idea if you are actually going to receive the payment.
The Feds need to look closely at this trashy company.

Pack Turtle
United States
21 days using the app
July 24, 2024

Terrible app. It does not work. It doesn't show up in the check out page. It looks like there is a ton of additional configuration that has to happen at the code level to get this to work. Uninstalling, not worth the hassle.

Coastal Timepieces
United States
About 21 hours using the app
February 1, 2022

SHOPIFY STORES BEWARE. DO NOT INSTALL AFFIRM. I just had a TERRIBLE experience dealing with them. 1. NO MERCHANT PHONE SUPPORT. Just EMAILS. If SOMETHING IMMEDIATE COMES UP - like FUNDS GOING TO THE WRONG ACCOUNT or SUSPICIOUS ACTIVITY, GOOD LUCK GETTING AN ANSWER IMMEDIATELY. 2. INCOMPETANCTY - I changed my account details and had it confirmed, but my funds were still transferred to a DIFFERENT ACCOUNT AND THEY CAN'T TRANSFER THOSE FUNDS BACK TO MY NEW ACCOUNT. 3. NO MERCHANT SUPPORT. 4. I also found their widgets spazzing on my website which confused my customers. DO NOT INSTALL THIS APP.

Sonido Live
United States
Over 3 years using the app
December 19, 2023

App Does not work.

Somerset House
United States
Over 1 year using the app