Reviews (4,776)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.
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A truly must-have app that completes your efforts to keep your customers happy if you are an e-commerce store. It’s easy to use and designed to automate your efforts that goes into managing your portal’s shipment.
If the free plan had a limited number of emails it sends to the customers it would have been more affordable and easier for small businesses who get less than 50 orders
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We are really eager to know how we can make your experience a 5 star one.
AfterShip Team,
This is really helpful for customer to track order in real time. Also it's easy to use as merchant and give you some analytics.
I have used the app now for 6 orders and it works great. Easy to install and great support videos on how it works and configurations.
Great app overall needs some improvements, but does the job for tracking customers packages on your site. Does everything you'd expect from a major shippers tracking apps. Very well done app we are happy with it on our store. inflatablefunwarehouse.com
Ankit helped explain which merge tag I should use in my email notifications, and he also offered to remove the AfterShip branding free of charge since I am an established customer, no upgrades necessary!
Aftership has been fundamental in my business growth. With a new business like mines, sometimes it's very hard to find help or guidance. I would like to thank the Aftership team for the excellent support.
I'm still learning to use this app, but until now I'm happy with the same. I just want to automate the return and exchange process. To save some time it is best to use something like this. So, now I just have to click some options and done.
I am just discovering the application but it has many interesting features. Like the notification system or the customizable tracking page. I'm looking forward to see in the long run.
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Regards,
AfterShip Team
Great app! When couldn’t locate a package for our customer, AfterShip was our hero, allowing us to get an update in mere moments. I only wish they offered the option to send that update to customer without having to have a paid plan. Once we get more sales we will definitely be updating. This is a must have tool for all Shopify merchants.