AfterShip Order Tracking , 4,477 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.
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I don't understand why Aftership won't sync tracking outside of the 3 days windows. If is it a pricing issue, they should have just charge accordingly.
Easy to use, set it and forget it. Only reason for 4 stars instead of 5 stars is because you cannot pay with American Express on a recurring basis.
I downloaded the application thinking that I would be able to send notifications with the free plan; however, it was not the deal. So, it is kind of my mistake that I did not read the pricing info carefully. I haven't started using it actively yet.
Nice App and easy to set up, but dont like being forced to leave a review before you can continue settings
Will give 5 stars when they show why all orders are not in sync. Overall a very good and user friendly app.
I didnt think I would find something like this for free
With AfterShip, we can track our package easily and deploy a system of tracking on our website. Good part is prompt response from customer support.
Thanks for sharing your valuable feedback. We are glad to know that you are happy with the customer service support.
We are open to your suggestions. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.
Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Rupam
Team AfterShip
This app is awesome at what it does, and the support team is typically helpful. There are a few features and bug fixes that would be nice but overall, a good app. They're a big company and they've got a lot of customers to keep happy.
Thank you for your valuable feedback.
We are happy to know that you liked our app and found it useful.
We are open to any suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Neelima Aggarwal
Team AfterShip
Helps my store out and my customers. No more wondering when items ship or when they will be delivered.
Thank you for your valuable feedback.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.
We are available 24x7, you can always contact us via live chat option available on your account or email us at support@aftership.com
Regards,
Neelima Aggarwal
Team AfterShip
Works well, integration into my store could be more automated.