Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, seamless integration, and exceptional customer support. They appreciate the real-time tracking, instant notifications, and user-friendly interface, even in the free version. The app's affordability, valuable analytics, and superior customization options are also praised. The customer service is noted for its responsiveness and commitment to merchant satisfaction. Merchants recognize the app's ability to streamline shipping, enhance customer experience, and boost customer loyalty.

March 20, 2024

Garvita provided great support

Conturve
United Kingdom
About 2 months using the app
March 24, 2024

Thanks for your time you were prefect

SeasonalGem
Greece
7 days using the app
April 16, 2024

Track numbers are used well at an affordable price with friendly remote support.
thank you
Solved a problem that did not work through remote support.

NOBAFREIND
United States
About 4 hours using the app
February 29, 2024

Exceptional Support from Nitin!

I recently encountered some issues setting up the tracking page for my Shopify store. Nitin from AfterShip Tracking was incredibly helpful in troubleshooting the problems. His expertise and dedication ensured a smooth setup process. Thanks to Nitin's assistance, my tracking page is now up and running seamlessly. Highly recommend AfterShip for their excellent customer support!

Drool Lab
Hong Kong SAR
About 6 hours using the app
March 13, 2024

Easy to use and very helpful.

What Bella Likes
United Kingdom
2 months using the app
January 4, 2024

Ankit and Garvita are just Amazing. Their Customer Service's outstanding AfterShip tracking feature is a game-changer for my business, but what really stands out to me is their outstanding customer service. I've been utilizing AfterShip for a while now for tracking shipments, managing returns, and securing shipping insurance - the seamless integration with Shopify is solid. The app is robust, significantly simplifying what can often be a complicated shipment management process.

Rebel Reaper Clothing Company
United States
26 days using the app
February 13, 2024

Very helpful quick service

Storybook Furnishings
United States
3 months using the app
February 29, 2024

The help I received was great and the assistant resolved my issue very quickly.

Bourne2Shop
Canada
2 days using the app
April 2, 2024

Thank you for great app and support!

Lovely, best app for tracking and customer service!! very convenient dashboard !!

Saloniq.ca
Canada
About 21 hours using the app
January 1, 2024

Nitin was very helpful and got on a google meet call with me to walk through my question. Great experience

Veganic
United States
6 months using the app